arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.6
Based on 1970 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1970 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.4
  • Location 8.8
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.3

Jenna B.
Ireland
January 06, 2016
Great location
Breakfst, Balcony & Bed
We had 8 Nights here with a delux balcony room. Balcony was tiny but fine for short periods. WIFI was TERRIBLE - very frustrating. Staff were really really nice - they let us check in 4 hours early and check out 1 hour late. Breakfast was great, the pho was amazing. Rooftop bar was NEVER open - was really disappointed. Pool small but adequate. Location AMAZING I would give this hotel a 3 star rating. Not 4.

Eddie K.
Singapore
January 05, 2016
Poor staff knowledge. Bad attitude.
Location. Breakfast. Clean.
We check in on the 31st Dec 2015. Book a family suite with city view planning for the countdown however was given family suite with no view at all. Walls block. We check with the staff however was told rudely that family suite does not come with city view at all and there are no such room in this hotels. On the 2nd day of our stay we felt unhappy then we proceed to send agoda an email to feedback. Agoda handle it well and assist us to upgrade our room. Thank you Agoda for your prompt actions toward us. Will wish to book with Agoda in future.

Lim S.
Singapore
January 03, 2016
Good location
Location & Clean room
Overall we had a pleasant stay. The location is good & the staffs are friendly & helpful. Check-in was slow & the room is small (deluxe double).

ChungHsuan L.
Taiwan
January 02, 2016
Nice View
Good location, nice staff & cleanliness

kiet L.
United States
January 02, 2016
NEW YEAR EVE
Front desk services, location, prices
Great! Front desk services were outstanding. They helped to accommodate my situation with my room and guests issues. Thanks for the help. I appreciate it, and would recommend people to stay there.

Dung N.
United States
January 01, 2016
Mr.
The worst experience that I have ever had.

Nathan J.
Australia
January 01, 2016
N/a
N/a
N/a

Rodney F.
United Kingdom
December 28, 2015
Good location, charming staff,
Location, helpful staff, reasonable value
Satisfactory

Arwina J.
Malaysia
December 27, 2015
Service is verry good
Comfortable

Joseph D.
Australia
December 27, 2015
Good
Location, suite was good