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Parkroyal Saigon Hotel, Ho Chi Minh City

formerly : Novotel Garden Plaza Saigon Hotel
Parkroyal Saigon Hotel, Ho Chi Minh City
Rating:

Number of rooms: 193

Location: Phu Nhuan District

Address: 309B-311 Nguyen Van Troi, Tan Binh District, Ho Chi Minh City, Vietnam

Customer Reviews

Superb Guest Rating: 9.3

brian P.

United States

Solo Traveler

Date of Stay: 06 Nov 2009

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Close to Airport. Great Bar, and pool. Very nice rooms

None

I was only here one night. Before flying out on a return trip to the US. But this hotel is fantastic. Great staff, Beautiful pool. Good food too. Far from District 1

it's fair hotel. old but clean. Guest Rating: 5.7

chen J.

Taiwan

Business Traveler

Date of Stay: 03 Nov 2009

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

quite near to the hotel. free wifi service. good for business.

a bit old. need for more re-newing work.

it's a fair hotel per the room rate paid, also comparing with the rest of HCM's hotel nowaday. the service there is nice. people is friendly. breakfast is very good, various choice!!! message is quite old fashion while price is cheap. they should have more program and facilies inside to attractive their guest. still some need to get improvement.

10 min. from the airport Guest Rating: 7.7

jerry G.

United States

Couple

Date of Stay: 09 Oct 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

very nice personnel at the desk. The orchid room was nice. Facility was adequate and presentable.

none

all in all a adequate hotel somewhat near the airport.

Hotel Feature Tip : close to the airport

A good hotel near the Airport Guest Rating: 9

thomas J.

Australia

Couple

Date of Stay: 14 Aug 2009

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Excellent, welcoming staff in all areas of the hotel. Well equipped rooms. Excellent buffet meals and room service. Pleasant, non-intrusive singer in the bar. 10 minutes from the airport.

Air conditioning systems in the rooms not strong enough. The Atrium design of the floors means corridors and walkways are often hot.

My partner and I stay at the Park Royal regularly due to its proximity to the airport. This means I am well known to the staff and it is a pleasure to be welcomed by name each time. I frequently check in early and my room is always ready. The restaurant and room service food is always excellent with a great choice in the Buffet. The Atrium design of the hotels causes the corridors to the rooms to be warmer than is really comfortable and this seems to cause the room air conditioning system to battle to get the room temperature down to a comfortable sleeping temperature. The hotel's location is good, just 10 minutes from the airport and close to a large supermarket and excellent coffee shop.

Shopping Tip : There is a Big C supermarket and Highlands Coffee shop opposite the hotel.

Great for a stopover! Guest Rating: 8

natalie K.

Australia

Couple

Date of Stay: 29 Jun 2009

 Value for Money: 4/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

A great location with comfortable furnishings.

Breakfast was not included. Expensive compared to other hotels.

We stayed at this hotel as a stopover before an early flight out of Saigon. This is a great hotel to stay at if you want to be near the airport and if you don't want to spend time in the main part of the city. The price through Agoda was much cheaper than through the hotel, however I still think its overpriced considering it is so far from central Saigon. The room was very comfortable with nice furnishings. Staff were also very friendly. A nice hotel to relax in for a short stopover.

Shopping Tip : Opposite from the airport and only a few minutes from this hotel is Parkson Plaza. This is a shopping complex which also has a food court and small supermarket on the top floor. A handy place to get some snacks for your trip.

Parkroyal Saigon Hotel Guest Rating: 10

john K.

United States

Couple

Date of Stay: 16 Jun 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

This was a very nice hotel. The room was large, clean and had everything that we wanted in a hotel. the bed was very comfortable. I really appreciated the wi fi in the room. The airport pickup was also very convenient.

None

This was a perfect hotel for us. We needed to be near the airport but liked the free shuttle bus downtown. The hotel staff was very good. We were met at the airport even though our plane was delayed. The breakfast and dinner buffets were outstanding. Wi fi in the room was very convenient. The room was large and very comfortable.

Travel tip : Taxi drivers may charge too much. Make sure that the cab drops you off at the front door of the hotel so that you can get a staff member to talk with the cab driver if you have a problem.

Parkroyal Saigon Guest Rating: 7.7

robert M.

United States

Solo Traveler

Date of Stay: 13 Jun 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

Rooms are good size, quite, clean and western in style. Also proximity to the airport.

construction in front of the hotel makes it hard to come and go. Food in the restaurant was sub-par.

Even with a room facing the street it was quite because of the double pained glass. This is a good thing because of the construction going on in front of the street makes this street particularly noisy. The cabs, if coming the other way down the street, don't want to hassle with getting into the hotel so they will drop you off across the street and you'll have to run the gauntlet of autos and scooters to get across the street. Once you get into the hotel the staff is very curtious and friendly and the hotel itself is very well appointed. Most of the staff seemed to have at a minimum a functional use of the English language which made eliminates a lot of stress you find in some of the "local" hotels in Saigon. If you are just transiting through Saigon and want a decent hotel to spend the night in this is a good choice. It definitly beats having to commute in and out of District 1.

Hotel Feature Tip : The massages are inexpensive and a good way to unwind from a long flight.

Good transit Hotel Guest Rating: 7.7

cornelis W.

Netherlands

Business Traveler

Date of Stay: 17 May 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Very near to the airport so ideal when you have to leave on an early flight.

Almost no restaurants etc in the area

I always stay at this Hotel in Ho Chi Minh City when I have to spend 1 night before I can continue on a domestic flight. It is a fairly basic business Hotel but the rooms are good and quite large. Going into the city center takes about 30 minutes by taxi. The nicest thing about the Hotel is that is just 5 minutes away from the airport so very convenient for travellers who need to change flights in Ho Chi Minh City and leave early in the morning.

Travel tip : When you arrive at the airport take a taxi that runs with a meter (± 2 US Dollar) instead of paying a fixed fee of ± 9 US Dollar.

SHORT TERM STAY IN HO CHI MINH Guest Rating: 7

francois K.

France

Solo Traveler

Date of Stay: 24 Mar 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Close to airport - only 20 - 25 minutes away from downtown. Spacious room. Free WIFI

A/C needs to be redone, can't get temperature under +20°C - features only a single restaurant - Buffet offers OK food, but not up to stadnard for more demanding customers.

Correctly priced hotel - OK for short stay in city (close to airport) - distance to downtown within acceptable reach - Hotel staff is friendly & experienced - Swimming pool is too close to restaurant and rooms allows no privacy - Fitness center properly equipped - "superior" room is scapious, comes with free internet access, bathrobes - sufficient TV channels on offer.

short stop over Guest Rating: 8.3

michael D.

United Kingdom

Couple

Date of Stay: 14 Mar 2009

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Close to airport.

nothing around the hotel

I stayed here for one night in march. I booked it because it was near the airport and I was catching a flight the next day. Ideal for passing through but limited for visiting siagon. There is not much around the hotel, although we did eat at a local PHO 24 located about 5 mins away, turn right out of the hotel.

Business hotel Guest Rating: 8.3

olivier N.

France

Couple

Date of Stay: 31 Dec 2008

 Value for Money: 10/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Business hotel service comfort and quietness Another part of HCMC than the center

Local cuisine too "sanitized" Some staff english a little weak for this kind of hotel

We looked for a business style hotel to rest from our flight before the trip. This typical Novotel was the perfect match. Some points : - Early check in ok - Calling local from the lobby is charged cheap (normal, but not the case in all hotels) - Going straight to destination and faring the just price might be a condition for taxis waiting outside - Good international breakfast buffet, though pho is really substandard (i'm of vietnamese origin). - They give a small tourist guide targeted for business travellers : another point of view on the city than backpackers or sightseeing guides

Shopping Tip : There's a supermarket just across the road. It's pretty useful to get an overview on prices before going to Ben Tanh or any other market. Plus supermarkets are getting more and more popular in Vietnam, so it's also a glimpse on another part of Vietnamese life

Park Royal stay in August Guest Rating: 8.3

wayne A.

Australia

Family with older children

Date of Stay: 12 Aug 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Atrium and quality rooms

Distance from city.

Stayed at Park Royal and Movenpick on this stay and preferred the Park because of the quieter rooms. It seems strange that it is one star less than the Movenpick. The restaurant is very good with pleasant staff and great buffet. The value is better also than Movenpick.

Travel tip : Excellent hotel

Was a good start to our holiday. Guest Rating: 8

david A.

Australia

Family with young children

Date of Stay: 05 Aug 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Good atmosphere and has everything you need. Close to airport.

A bit far from the centre of town

This hotel has everything you need, is clean, comfortable and modern to boot. The pool area is good for a relax and the hotel has a good intimate feel about it. Not as big as some of the bigger hotels in Ho Chi Minh but more than makes up for it with its friendly staff and general appeal.Value for money.

Travel tip : They have a shuttle bus that runs you into town

Great location Guest Rating: 8.3

lindsey K.

United States of America

Solo Traveler

Date of Stay: 19 May 2008

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10
A short five-minute walk from the hotel is a large army museum, for those interested in these things. The museum is not publicized, but is in fact the legitimate military museum in the city, unlike the somewhat "propagandish" War Crimes Museum in the central city.

Airport hotel in Saigon Guest Rating: 10

lindsey K.

United States of America

Couple

Date of Stay: 12 Mar 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10
This hotel is some distance from District 1 and all the tourist stuff there. But the hotel is great as a comfortable and friendly airport hotel, just 5 minutes away from the terminal.

Hotel Feature Tip : If you want transportation to/from the airport to the hotel, you can phone ahead and arrange for a hotel car. It's something like $10, but the convenience of having a car waiting for you is worth it.

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