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Excellent 8.3
Based on 2202 reviews

Recent customer comments

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based on 2202 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 8.1

8 Sze C.
July 01, 2012
Lovely hotel and fantastic service
Good location within the city
The hotel is very nice from service ,check-in, greeting and etc. The rooms (Suite) was very nice and big with a small sitting area fro discussion but the toilet was very normal and shower water pressure was small. The buffet breakfast need to add more choices as everyday the variety is almost the same. I will still come back to this hotel for their excellent service and security.

9 Tom E.
United Kingdom
June 25, 2012
Excellent hotel
A beautiful room, fantastic service and the best breakfast in Saigon
We celebrated our anniversary with one night at the Rex and absolutely loved it. Our room was spacious and very tastefully decorated. Great value. The food is excellent, especially the extensive buffet breakfast. All staff were very helpful, courteous and friendly. My only gripe were the swimming pools: one narrow pool for laps and one for bathing with a cramped lounging area around it. I had hoped for a more spacious and attractive pool area. The Park Hyatt has a wonderful pool and outdoor area, but the Rex is a lot more affordable.

7.7 Weixiang T.
June 24, 2012
Great location with attentive staff
convenience around the city area
The hotel is in a great location with quite a huge room. The only disappointment I had was the doors had to be opened and closed with a key. This can be a problem if you are rushing off for a meeting and you forgot to lock your room. Probably great for vacation but business travellers you might want to reconsider.

10 Graeme K.
June 23, 2012
Lovely hotel and service with a smile
Central, good value, safe, clean
I stay here heaps, its always unreal. The staff are super friendly, efficient and always there. The breakfast is fantastic and the view over the city is great. This place would be great for families as well.

6.7 Melanie J.
United Kingdom
June 22, 2012
Lovely hotel, great location
Clean pool, comfy beds
Good breakfasts, decent staff. Bar/restaurant menu expensive.

10 Suzanne M.
United States
June 21, 2012
Great service, nice hotel
Location, Service, Restaurant, and Bar
The Rex is a luxury hotel. I stayed in the new wing and enjoyed the large room and view of the square. The concierge was very helpful and the breakfast included with the stay included a huge buffet spread of both Asian and western cuisine.

9.3 Ricardo G.
June 18, 2012
great location and very good service
very friendly staff
From the time we checked in and checked out the staff were really nice and friendly. Our room was nice and the beds were really comfortable. The food and service were also very good.Location is perfect for eating and shopping.Roof top bar with its wonderful view is a perfect place to wind down after a long day.

8 David J.
June 17, 2012
Great Hotel excellent service
location ,room, staff
i travel to hcmc quite often and this is my second stay at rex. besides a great location the staff are very helpful and courteous. rooms have been upgraded recently and are very comfortable.

9.7 David G.
June 13, 2012
good location very comfortable
friendly helpful staff especially guest service
found bed too soft on first night but problem soon solved

7.3 Deqing T.
June 13, 2012
Very well maintained room
Great comfort and cleaniness
the room was very spacious, everything look new and cleaned. normally in a smoking level, the room will have a cigarette scent, but surprise the room smell fresh in the smoking floor i've stayed. very impressed. unfortunately, given the hotel high standard, the key lock door was pretty unsafe. there's nothing much around the hotel. and the international brand shop in the hotel premises are selling pretty higher price around the region. therefore, it can be missed. the morning buffet look very well spread but they don't taste that good. and the menu doesn't change ..