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Excellent 8.3
Based on 2240 reviews

Recent customer comments

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based on 2240 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 8.1

Watcharaporn K.
August 30, 2012
Classy hotel Great location
Good location and Nice room.
This was the first time for me and my boyfriend to visit Ho Chi Minh City. We stayed here for weekend and found was a very convenient location. I would recommend this hotel very center of the city you can get to most places quickly from here by Taxi or walking. We took a Governor Suite New Wing the room was very big and have a nice view from our window we can see The City hall ,big bed, big bath room, clean and classy break fast it's good too have some Vietnamese cuisine the pool ok not to big Totally it's very nice. We also took a half day City tour from the hotel It's was very impresses we enjoy all the way with a nice car and good driver our guide he's very nice speak good english. We will be back again very soon.

thomas W.
August 28, 2012
located close to downtown in disctrict 1
located close to downtown in disctrict 1
Hotel had a much needed renovation since last time i visited, 1½ year ago. Restaurant could still do with some renovation, breakfast decent, but nothing spectacular. Its better than it was but not my favorite hotel in the world.

Sung I.
South Korea
August 27, 2012
Good locaiton but small room
good location near to shopping mall, good restaurant, nice fitness.
my room was smorking room, not so much smell, but small room. all facilities were so so...

Janice G.
August 26, 2012
excellent location, exceptional service
very good spa facility
my 3rd time in HCM, this time with my parents so I decided on a more classy place. they enjoyed it, clean and very friendly staff. the good location also meant they didnot have to walk too far to get to the main attractions.

Lars A.
August 25, 2012
Lovely hotel and service with a smile
Very friendly staff, central in Saigon, nice roof-top bar
I don't want to stay in any other hotel in Saigon. Here is value for money!

Edouard F.
August 24, 2012
Nice Old style hotel
rooftop restaurant, old colonial style
We took a suite at the Rex Hotel. The suite was big and nice, but I found that the welcome fruits - one banana and one starfruit - was a bit "light" compared to the usual fruit basket you would get elsewhere. This being said, the hotel is nice and very well located just next to the city hall (therefore close to lots of the city's main attractions being market, museums, opera house, bars and clubs...). They have an awesome rooftop restaurant and bar, with a very nice live band. The atmosphere was perfect for a romantic dinner on the rooftop. However, a two other disappointing points of our stay: 1) we made a reservation for a particular table for my girlfriend's birthday, and when we arrive the table was taken and they asked us to sit somewhere else as a consequence, which was a lousy table next to the speakers behind an elephant statue's buttock and with not much of a view. We had to argue long long long before they finally arrange to put us to the initial table we booked. It almost ruined our birthday celebration. However when we were finally sent to our booked table the dinner was just perfect. Second, the breakfast is not so good. Overall good stay but poor staff performance as they gave away our booked table.

Iain L.
August 23, 2012
Great rooms, great location
Location, old world charm
Construction, renovation going on in the old wing - so avoid if you are going to spend time in the room. It can be quite noisy from 9am to 6pm, even on weekends. I complained, and the management was very understanding, offered me a free limo ride to the airport as compensation for my inconvenience

Jonthan C.
United Kingdom
August 20, 2012
Great Hotel, Great Location
The best location for all the sights and the roof top bar!
We stayed in the new wing in August 2012 and it was great value for money. It has big rooms with excellent decoration and the beds are very comfy! It's very close to all the major attractions and there are lots of restaurants and bars near by. Will return.

Dawn M.
August 19, 2012
Great hotel in a good position
fantastic staff very friendly and helpful, lovely rooms
Chose the hotel because of its iconic history and wasnt disappointed. Would recommend highly. If I had to pick a negative it would be a lack of choice with food.I think this is being rectified.

Philippa H.
New Zealand
August 16, 2012
Great character hotel with excellent staff
location very close to all attractions
staff went out of their way to help, gym was excellent