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Excellent 8.3
Based on 2207 reviews

Recent customer comments

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based on 2207 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 8.1

Craig S.
February 23, 2016
Perfect Position
Right in the middle of everything - it's the first place I think of to stay in Saigon.

Michael M.
United States
February 22, 2016
Old and New in Saigon
The renovated Rex in the heart of Saigon is a wonderful venue. Perhaps the renovation was a bit overdone, say in contrast to the Royal in Phnom Penh or the Oriental in Bangkok, but the hotel is delight. Wonderful service, rooftop bar a treat, humongous breakfasts.

Malcolm B.
February 20, 2016
Good Service recovery due to several issues
Their ability and willingness to assist with room and entertainment noise levels which was preventing test and sleep. Hotel needs better sound proof rooms if they want live music in their venue
After some initial problems with room location and noise levels. I am pleased to say their service recovery was excellent and they understood my needs

Bjorn A.
February 19, 2016
Very good

Amanda V.
United States
February 15, 2016
Highly recommend the Rex
We really enjoyed our stay at the Rex. The location is perfect and the staff was very friendly, especially our little one year old girl. Thank you!

Dung T.
United States
February 14, 2016
clean, friendly staff, great location

kawamura K.
February 14, 2016
More educations would be required.
In spite of meny hotel clarks at the hote lobby,their service and performance are a little poor.More education would be required.

Kuakul M.
February 11, 2016
Very good location, luxury and very convenient.
good room, good buffet, good dining-room
Staffs are very helpful and friendly. Wifi is very fast in every areas. We brought our own DVD player with some movies series DVD, in case hotel didn't have and we guessed right, because hotel didn't have DVD player. And when we tried to connect to hotel's TV, had the problem of connected our wire to TV, then we called for technician of the hotel to help, and the technician of the hotel could solve the problem in one minute, very impressive, and the technician had friendly smiling and pleased to help us, so we gave him some tips. Overall our staying for 5 days and 4 nights is very good, and if we have the chance to be back in Saigon again, we'll live here again for sure.

United States
February 10, 2016
Good location, service,

Frederick G.
February 10, 2016
Honeymoon stay
There is no wide array of choices for breakfast food...