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Verified traveler reviews

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based on 2263 reviews
  • Cleanliness 8.3
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 8.1
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August 09, 2016
Right choice
Hotel's location very central, near shopping and restaurants. Buffet breakfast was superb. However lunch at rooftop restaurant was lousy. Ms Trang, the customer service staff was very helpful, who helped to communicate with the airport authorities when we couldn't locate our travel documents. We will stay at hotel again in our next visit to HCMC.

Allan B.
New Zealand
August 06, 2016
Great Executive Wing experience
We had a great Executive Wing experience, highly recommended for all the extras.

Peter K.
August 03, 2016
Fantastic location, great rooftop area and very helpful staff.

August 02, 2016
Very rude front office staff
Our experience was bad as front office staff was reluctant to give any assistance for guidance around town, instead asking us to ask taxi drive for info. This was a first and last that we are staying at this place.

satja C.
August 01, 2016
Home Away from Home, the best hotel in SEA!!
Again and again, I back up my word and experiences that the REX Hotel is the "BEST" hotel in SEA and maybe even Asia. As I travel 3 weeks out of the month, it's important we have a place to stay that's equivalent or better than home..the REX is all that and more! Along with great staff like Mr. Sun and even our taxi friend Lin which support all customer visits and his friendly smile. Thanks as always!! Satja

Kimberly E.
July 31, 2016
Unfriendly staff
Staff kept asking us about 5 times if we took a bath robe. We already answered NO the first time and even done, other staff kept asking us the same questions. It is quite harassing - needless to say!!!

Didier B.
July 28, 2016
July 2016
Professional staff

Kuan-Po H.
July 26, 2016
in best location of HCMC
lots of things nearly, sightseeing, restaurant, market, so u can pretty much go anywhere by walking.

Albert H.
July 26, 2016
Grand but Dated Hotel
The hotel is in a great location, right at the city centre. It has a grand façade overlooking the walking street. However, the interior of the hotel is very dated, the wooden floor make noise when you walk on it. We have a ultra slump bed on the first night (you are arched when laying on it) and we managed to get them to change a firmer one later.

July 25, 2016
Staff inflexible - too rigid and just tried to push hotel in any question we had and therefore all costs. Hotel had 'no soul' very impersonal. Location is good but won't stay there again due to staff.