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Excellent 8.1
Based on 965 reviews

Recent customer comments

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Excellent



based on 965 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.5
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.2
  • Food/Dining 7.3

John S.
United States
March 01, 2013
Nice hotel, convenient location
clean, comfortable rooms, friendly staff, good location
located across the street from the tallest building in hcmc you will never have difficulty finding your way home, just look up. breakfast was a good selection of the usual eggs, rice and noodles but also included a few stir fry vegetable and/or meat dishes. wifi worked reliably. the only negative, as others have pointed out, they use a decades old car rental scam of trying to up sell you to a better room. we declined but were upgraded regardless without charge. the scam is completely transparent so i wish they would just stop the practice. to their credit, vietnamese are not as sophisticated at scamming tourists as other tourist locations. we will stay here again as we pass through hcmc on our way out of vietnam.

Chin L.
Singapore
February 27, 2013
Small hotel with nice decoration
Decor is nice anc clean , beside Bitexco Building easy for cab drivers to locate
if the breakfast spread was better, everything will be thumbs up for me.

Lynette B.
Australia
February 24, 2013
good hotel, and service was good
central location, reasonable price and service was good
We have stayed there before and I think the service and conditions have improved since then. The staff were helpful, the rooms clean and the price was right

Soren B.
Denmark
February 21, 2013
Nice terasse - but not so good value for money
The location next to Vietnams highest building
Everything was okay, but compared to other hotels in HCMC it was not the right price.

Jaymin L.
Australia
February 21, 2013
Excellence service with extra
nice staffs, clean room and polite
We only stay one night before we flew home. The manager upgrade our room. its make our day after a hard day at Nha Trang.

HUE M.
Vietnam
February 20, 2013
Pleasant hotel with friendly & helpful staff
Clean, tidy, quiet and close to the Tet activities
we were made very welcome on arrival and although arriving before check in, the room was ready and we were admitted and a room upgrade was offered. the room was very comfortable, clean and tidy with adequate facilites such as tea and coffee etc. the hotel is situated only 50 metres from the bitexco tower, 200 metres from the saigon river and 100 metres from nguyen hue street (tet flower street), so is ideally situated to en joy all the tet festivities. breakfast, although adequate was not exceptional and tended to have cooled down considerably by the time it was served.

Ou Q.
Singapore
February 17, 2013
Great Location
Shopping Mall & Cinema right across the hotel
With the location & facilities, I think the price is reasonable.

Fay R.
Australia
February 13, 2013
Staff lovely and good location.
Well organised and rooms were VG and clean plus good price
on arrival my friend and were upgraded to a suite and a deluxe room for no extra cost for the first night as they were fully booked, however the two superior rooms we requested and moved to the next day were in some ways better. it was inconvenient to move rooms after one night. i believe upgrades are a common occurrence perhaps to earn more money, however when booking online say that u don't want upgrades, as there is no advantage. wifi codes were different on each floor and worked well. also there was access to desk top computers behind the foyer which was also a plus when using a mobile device became onerous. i can thoroughly recommend this hotel otherwise.

Cam P.
New Zealand
February 11, 2013
boutique hotel with everything i need
good in all: breakfast, location, services & price!
It was small but could provide me with all things I needed for a short stay in HCMC... It is the heart of Dist 1... I could take a walk around to get to waterfront, shopping centres, parks and theater... There were a lot restaurants in the area...Free wifi is plus when staying at this hotel.

Cam P.
New Zealand
February 11, 2013
Great service!
Caring and good people skill service!
i booked a room for one night stay as i flew early in the next day. due to the guests extending their stay, the hotel had no room available for me when i arrived. they arranged an upgrade room for me at another tan hai long hotel and provided me with free transport to get there. after my check-in, they followed up with a telephone to make sure i was happy with my room. what an excellent service!