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Very good 7.7
Based on 1068 reviews

Recent customer comments

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Very good



based on 1068 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.3
  • Location 8.4
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 7.3

Grace L.
Singapore
December 30, 2014
Overrated 4 Star Hotel
Clean and Tidy Rooms
The only plus point is that the rooms are clean, and tidy. The negative points; 1) The flight of staircase from the ground level to the hotel main entrance is without handrails. Our elderly family member found it a challenge to climb up these stairs without support. 2) There is almost no ventilation from the respective hotel room lift lobby to the hotel rooms. This makes the walk extremely warm and stuffy. 3) Daily housekeeping. Toiletries such as shampoo and body gel were not replenished, although the bottles are almost empty. Likewise, the chamber maid cleared all the used towels but did not provide the fresh, face towels. Overall, I think it will do better as a good 3 star hotel than an overrated 4 star hotel.

Jeffrey G.
United States
December 29, 2014
Nice hotel in the heart of the city
The best three things were (1) friendly staff (2) comfortable bed (3) location
My wife and I stayed here for two nights in an executive suite. I chose this hotel for location and because the couch in the suite was "soft", unlike many of the other hotels in a similar price range that have hard, wooden "French colonial" style furniture. The staff was friendly, the hotel clean and in good condition.

Kim N.
Vietnam
December 28, 2014
frendly staff and good locatio. hotel
good location, room service, decoration
The hotel is located very near to city attractions. It is convenient to move around. I like the decoration in the room, very cozy japanese style

Ethan F.
Taiwan
December 26, 2014
nice place
location, food and value of money
again it was a nice stay. The only problem i had was that they forgot to make up my room after I left the hotel in the afternoon.

Ethan F.
Taiwan
December 26, 2014
nice stay
location, location, location
it was a nice stay, room was clean and staffs were helpful.

Benjamin H.
Singapore
December 23, 2014
Location
Location, clean, nice
The location is good and the rooms are clean

Peir C.
Singapore
December 22, 2014
Suitable for business traveller
Location, breakfast, clean
Overall, good. Nice normal buffet breakfast. But can be improved with more variety and please replenish. Clean bedroom with toothbrush. But please bring your shower foam and shampoo if you are fussy. Also bring your own towel if you are fussy. For hot water showering, please on water running for 5 mins first.

Peir C.
Singapore
December 22, 2014
Good and decent hotel for business travelers
Nice Buffet breakfast, clean room, location
Overall, good. Nice normal buffet breakfast. But can be improved with more variety and please replenish. Clean bedroom with toothbrush. But please bring your shower foam and shampoo if you are fussy. Also bring your own towel if you are fussy. For hot water showering, please on water running for 5 mins first.

Frank R.
United States
December 19, 2014
Great 4Star Hotel for excellent price
Staff was excellent, rooms were up to date with LED tv and the location can't be beat
The staff was outstanding, particularly helpful was Helen Nguyen from the front desk. She went out of her way to assist me with my check-in. Entering the hotel you get the feel of a quality 4 star location all the way up to the room. My room was excellent. Everything was new or newly refurbished, TV was modern (not that I used it) and bathroom was great.

Benjamin H.
Singapore
December 18, 2014
Good location
Location, value, clean
It is located at a central position. It is clean. One down side would be lack of swimming pool.