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Recent customer comments

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Excellent



based on 757 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.1
  • Location 8.4
  • Room Comfort/Standard 8.3
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.4

9.2 Grace T.
Singapore
February 07, 2016
Fantastic Location, Fantastic Room
The room was so clean and so comfortable. Loved the tub in the bathroom. Love the location of the hotel. Definitely want to stay here again. Don't bother booking tours with the hotel though. It's 3 or 4 times cheaper if you head out and book with the tour agencies directly.

6.7 nayeoung G.
South Korea
January 31, 2016
Everything was good!
clean and large room, quiet area, yummy breakfast
Really good stay! It's not very near or far from Ben than market, took less than 10 minutes on foot so I slept very well without any noise from street. I booked for superior double room and I got very clean and large room. Hot water was enough for two persons taking shower continuously. And breakfast buffet was also nice. I would definitely stay at this hotel if I ever have any chance to be in Sigon. It's really worth it! Watch out Hong Vina Luxury Hotel! Before I came here, I booked Hong Vina Luxury hotel but the receptionist said they had no rooms and I needed to move to another Hong Vina hotel, cheaper than I booked for. (Turns out they have total 4 Hong Vina Hotels at different levels) I'd already booked 5 nights and arrived at Sigon quite late the first day I can't help but move to Hong Vina as they told me to. But they sugguest I stay there the whole 5 days and told me they would get me a family room, much better than I booked for as they said but when I searched on Agoda, it's even cheaper than I paid for. Then I requested to cancel the rest 4 nights and they refused to do that and suddenly they said they have a room for me at Hong Vina Luxury hotel I booked for. I already felt awful about how they lied and tried to scam, I had to call Agoda and cancel. But Agoda wouldn't let me write review about this so I write it here.

9 Angela L.
New Zealand
January 11, 2016
Location
Location to the markets ,cleanliness and friendly helpful staff

7.3 STEVEN P.
United States
January 07, 2016
vacation
Cleanliness, high standard, prefessional staffs
It was pleasant. Only thing is the 16 square meter is very tight if you have a need to use your laptop or extra space for luggage.

9 NG F.
Malaysia
December 28, 2015
Good location and great service
Cleanliness, good hospitality n location
Location was great and within walking distance to all the attractions. We didn't use the services of the taxi at all except going to the airport. Lots of good food nearby. Security is not as bad as made out in the Internet but one has to be cautious and use your better judgement. The staff at the hotel was really great and helpful. The tour to Mekong Delta and the AO show was fabulous. Generally we had a great time.

7 Low N.
Malaysia
December 22, 2015
Location is not bad
A bit distance from hotel walk to Phan ngo lao street.

9.7 Jimmy L.
Singapore
December 21, 2015
Value for Money
Excellent Staff Service, Great Breakfast, Room is clean
Excellent Service from Staff. Wide selection of breakfast. Clean Room

9.3 Patrick F.
Malaysia
December 01, 2015
Good value and location
Value, location and great staff

7.7 GANESH P.
Malaysia
November 13, 2015
Truly A Ruby in Saigon
Quiet, Clean, Accessible
This hotel was simple yet comfortable. The Reception staff was courteous and pleasant, spoke English well. My 1 half year old daughter, who is very selective with people, was pleasantly playful with the bellboy uncle.. The room is clean, shower was powerful. The staff was very helpful, advising us which taxi company to take, sometimes running out to hail a taxi for us. Vietnamese are by nature very courteous and friendly.

9.7 Tan L.
Malaysia
November 12, 2015
Wonderful stay
breakfast was good, well-trained staff
It was a really great hotel with the well-trained staff. Apart from the manner of the staff, they are really kind hearted. I was travelling to ho chi minh for my very first time on june 2015 with my boyfriend. Once we reach the hotel, the staffs were welcoming us with smile and serve us a drink too. They even gave us a guide on travelling there which they have printed a notes for their customers. This is really sweet. Thank you. Unfortunately, we took a wrong taxi which charged us few times from the normal price and the driver tried to lock us in the taxi. At last we manage to get down from the taxi and ran to the hotel. The receptionist were good enough to calm us down as we really get anxious and that was the first night we reach ho chi minh. Thank you Tuyen and her colleagues who really made me feel good after the incident. Overall, I really like this hotel. I come again if I ever go to ho chi minh in future. Surely, I will recommend this hotel to all my firends and family.