Back to hotel info

Recent customer comments

Filter by traveler type

based on 771 reviews
  • Cleanliness 8.6
  • Facilities 7.2
  • Location 8.4
  • Room Comfort/Standard 8.3
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 7.4

Van L.
June 13, 2016
Bad service

kerry G.
United Kingdom
June 12, 2016
Good budget hotel
Good budget hotel. I was upgraded to a window room which makes such a difference. Room was clean. Staff were friendly and helpful. Well located- close to Ben Thanh market and walking distance to the major sight seeing spots. In between Dong Khoi and the backpacking area so you can easily reach both nice and budget bars / restaurants. Breakfast was the standard fruit, vietnamese options and eggs- but it was a lovely new, bright, high floor area with a view of the city. There are hundreds of these small, budget hotels in Saigon and I have stayed in quite a few- this is definitely one of the better ones.

Tarun G.
Hong Kong
June 07, 2016
Excellent hotel.
The reception was excellent, the room was good, bathroom was very good. It does t have a view but honestly, the service n the hotel is so good that you don't need the view as such ! Definitely recommend staying there

Hong L.
United States
June 02, 2016
Very nice stay
Good location, friendly staff. Room a bit small, but comfortable.

Lau H.
June 02, 2016
High Expectation but disappointion
Room is clean and spacious. Breakfast ok. The water pressure in the shower was low and something wrong with the cool and hot water control , we were facing problem when we turn the control to the blue side , it still come out with very very hot water. End up we test both red and blue side , it remain the same. until we complaint to the receptionist , and do not know what they did , the water temperature control back to normal . And also the air conditional in the room was noisy too..

ming C.
June 01, 2016
service is good.
C/P value is good. We like its wonderful service and convenient location.

paul L.
May 30, 2016
Great Hotel for the price

Parry C.
May 24, 2016
Short stay, but location not bad. Ben Thanh market around the corner.
Room is clean, Staff is friendly, email them for early check in and the staff manage to check us in slightly earlier but we check out very early in the morning as well. Although hotel provide breakfast, they are many eateries around the hotel, local flavour.

Mark R.
May 12, 2016
Top customer service and great value.
The staff at Ruby River Hotel were excellent. The breakfast was very good. The location was very good - only a five minute walk from the night markets and all the restaurants & cafes. The room was clean although there were some signs of wear & tear needing attention. Internet was very good. Overall, great value. I would definitely stay there again.

Pui N.
May 04, 2016
High Expectation but Great Disappointment
Location is not really centralized. Although hotel is very clean, the streets we walked back to hotel sucks. They are dirty and smelly. Breakfast choice is very little, but overall taste is fine. Paying this kind of money for the room I did expect something better.