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Very good 7.3
Based on 1052 reviews

Recent customer comments

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Very good



based on 1052 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.0
  • Location 9.0
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for Money 7.6
  • Food/Dining 5.3

NURHAZWANI H.
Malaysia
June 03, 2016
value for money
clean, strategic, helpful and friendly staff (especially kim and both girls at the tour ticket),i will come again and stay in this place.wifi signal very good, free access to use the computer at the lobby.

Ras Z.
Brunei Darussalam
June 03, 2016
Great location but need to improve a lot.
This hotel can be a great hotel with the best location if they can improve on the cleanliness and maintenance of the hotel more. The hotel is always full. So please, do make some improvement.

suriyani S.
Malaysia
June 01, 2016
nice hotel
Good facilities, nice staff and good location near market and halal food.

norhaizey I.
Malaysia
June 01, 2016
Ok
Ok

Mazlyana A.
Malaysia
May 31, 2016
near to night market
easy to find halal food here

Zulkfli A.
Malaysia
May 18, 2016
Great location
Great location with friendly staff that will make ur stay an exciting experience.

Hamidah M.
Brunei Darussalam
May 17, 2016
Not worth staying here just for the location
Booked 2 rooms for 4 people. Got both rooms on the 2 highest floors. The first room was on the 8th floor. They kept their bedding and the extra bed in the hallway on this floor. The air conditioner in this room was broken. This was complained to the hotel staff and requested to change rooms but was told the hotel was full. No follow up was done - no immediate maintenance OR offered a fan or such. We had to ask for one and asked repeatedly. The maintenance guy was off, the security had to come in and we told him to clean the air filters on the unit (it was horribly dusty - can see it on the unit) which he proceeded to do using OUR bathroom. Room was dusty, doors had dust all over. Bed was hard with thin pillows (I questioned the cleanliness of the bed sheets) They eventually got the air conditioner fixed (it was out of gas!) and left their metering equipment in the room. By this point we have already decided to check out and asked for a refund. Agoda was really helpful in contacting the manager and arranged a full refund after the first night stay. We moved to a nearby hotel which was only a few dollars more but exponentially more cleaner and comfortable. It was a traumatic experience I would not repeat. Will definitely not put location as top of my list when considering hotel bookings. Agoda should reconsider the hotel's participation in this program. In terms of value for money, it is definitely on the lowest side.

ABDUL R.
Malaysia
May 16, 2016
nearer to shopping plaaces
good location for shoppers

MOHD I.
Malaysia
May 16, 2016
No air condition
The hotel is full and they transfer to another nice appearance hotel and we feel happy even though the location is a little bit far from the shopping area. The room is clean and fine but the air-condition is not serviceable. we request to change the room but the hotel is full. I hope that the hotel management will check the condition of the room first before hand in the key to the visitor. Thanks

Hazri O.
Malaysia
May 11, 2016
best
ok je