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Recent customer comments

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based on 2311 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.2
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

March 15, 2011
An Average Hotel
Clean environment, friendly and helpful staffs (good english)
It is a quite new hotel. Room is clean and big. Restaurant on the Ground Flr is just too small. Location wise is not so good as it is located within a small lane. Hard to find restaurant around.

julie W.
March 14, 2011
clean hotel very helpful
close to markets
Loved the hotel; so ask for a room away from teh street.

teresita V.
March 14, 2011
"hotel is clean and friendly staff"
very clean, english speaking staff,
i love my stay at sanouva, its like family there, they even gave me a personal birthday gift during my stay there, i was really touched and promise to come back again in sanouva, if i return to ho chi mihn! the staff are very accommodating and very friendly, and speak english well!

Chow Y.
March 13, 2011
Efficient and friendly service but small rooms
Good location, friendly and helpful staffs and clean rooms
The hotel is centrally located and within walking distances to the city tourist sites. The saving grace is the room was cleaned with efficient housekeeping and the staffs were all very helpful and friendly. If you are not particular with the size of the rooms and the room lighting, then this hotel is quite adequate for a good night's sleep after a hectic and tiring day of shopping and sightseeing.

michael B.
United States
March 11, 2011
Clean, great value for the money
Clean, staff is friendly and speaks English well, near to tourist area
The hotel is quite nice, centrally located, clean, mostly quiet. Would highly recommend this hotel to others. Staff quite friendly. Easy to get taxis.

United Kingdom
March 11, 2011
great location friendly staff
The Hotel was within walking distance of most of the major sight seeing locations(provided you had NO problems in walking.) At night time restaurants for all people were very close and also the shopping area. We ate at the night market, good food at good prices ate at tables in the street western style if you could call it that, but lots of western people go there.

Peter A.
United Kingdom
March 10, 2011
Decent, clean hotel downtown
Modern, Clean and in the city center
Decent hotel in downtown Saigon. Centrally located and pretty easy for taxi drivers to find. My room (Deluxe) was clean and quiet (4th Floor). Internet OK and free. Good hotel for quick trips.

Pauline T.
March 10, 2011
Good location, new finishings but not great bed
Convenient location, new, helpful staff
Being in District 1, many of the key sights and shopping streets were within walking distance. Wide selection of reasonably priced eating places are available. Hotel furnishings are new. Like the clean toilet and bright shower area with 5-star hotel feel. Main downside is the room is rather small. The double room we booked turned out to be furnished with a queen sized bed rather than a king sized one. To be fair, the room was well cleaned for the 3 days that we were there. Breakfast was the generous buffet style although variety not that many. The coffee was great! Staff were always helpful and friendly. They speak English quite well and there were no communication problems.

Diana S.
United States
March 09, 2011
Clean, adequate room and the best shower EVER.
Location right around the corner from Benh Thanh & the night market.
I have no negative comments to make about our stay at Sanouva. Staff was friendly and helpful, the room itself was very clean and both hot water and water pressure in the shower were excellent. Internet access was just fine. And as far as I'm concerned, you can't beat a location this close to the night market. We've stayed at the Lavender Hotel around the corner before, but I think our room at Sanouva was a little nicer. I would highly recommend either.

yee C.
March 07, 2011
Good location
It's very good location n the hotel is clean
the hotel is in good location. breakfast is quite ok. service is good but the room is slightly small.