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Recent customer comments

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Excellent



based on 2337 reviews
  • Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.2
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Isabelle C.
Philippines
March 23, 2011
Nice and Comfortable Hotel
We had a fantastic stay, no complaints -- breakfast, service and room were all good
the rooms were nice and bright. sheets, towels, bathroom were all in order and very nice. nothing to complain about the rooms, hallways and carpets. i thought breakfast was really nice - buffet style. there was toast and baguette with butter and jams, bacon ham and eggs, there was vietnamese breakfast of pho or porridge, there were several non-breakfast selections (carbonara, shrimp dumplings, beef, etc), there was always fruits - when we were there it was watermelon and dragon fruit and yogurt. tea, coffee, orange juice and apple juice. and there were cereals and milk too. location is really good - it's very nice to walk to the reunification palace and notre dame. the market is less than 5 mins away. the staff were very friendly and helpful.

FIRDAUS Y.
Malaysia
March 22, 2011
Great location and Good Service
Value for money
Clean rooms. Good service and great location. Staff are quite proficient in English. Highly recommended.

Roslyn S.
Australia
March 22, 2011
Excellent location in district 1
A clean, well maintained hotel and efficient reception staff
We stayed at the Sanouva Hotel 3 nights in mid March and found the hotel to be in an excellent location both for eating at reasonably priced restaurants and being within walking distance to some of the major tourist attractions. The reception staff were attentive and helpful suggesting locations to visit. The room we had was clean, modern and had a very comfortable bed.The breakfast room was small and the menu limited but was adequate for a light breakfast. The staff organised a small packed breakfast for us one morning as we had an early flight. We would definitely stay here again for the service and the good value this hotel offered.

AMANDA S.
Australia
March 20, 2011
Great Hotel in excellent location
Location and bathroom!
This is a great hotel well located near the Ben Than Markets - very clean and neat. The rooms are small but adequately sized and are modern. Bathrooms are fabulous - shower is the best we had whilst travelling - again on the small size but all you need and are modern and very clean. Staff are also very helpful - a really good place to stay!

CHARLENE A.
Singapore
March 16, 2011
Convenient Hotel
Clean rooms, great location, friendly staff
the hotel is in a great location which is near the famous ben tanh market. for travellers who love to walk, it takes abt 15mins walk to the norte dame and parksons hotel and vincom shopping mall. 20 mins walk to the saigon market. the room is just nice for 2 adults. clean room and toilet.

Sean D.
Ireland
March 16, 2011
Central location, close to National Museum
Friendly staff, great location.
within walking distance of the national museum, the night market and the cathedral, the location is great. the hotel was simple and but the staff are friendly. my 'city-view' room was at the rear of the hotel and on the 5th floor, just high enough to see over the rooftops of the surrounding buildings but no panoramic landscape! rooms at the back are less noisy, recommended in a city of 4.5million motorbikes!! breakfast was basic and is served in the lobby area, not ideal if you like to luxuriate over breakfast, ok if you just want to grab something before you head out sightseeing.

CATALINA E.
Spain
March 16, 2011
Ok location, not impressed by the hotel
Very close to the market area
room size was ok but bathroom was a bit old, no bath tub, and a bit of leaking shower. double bed big size and very comfortable (good mattress) staff was very kind and helpful. the breakfast is not particularly good. very slow wireless conection (free)

WONG A.
Malaysia
March 15, 2011
An Average Hotel
Clean environment, friendly and helpful staffs (good english)
It is a quite new hotel. Room is clean and big. Restaurant on the Ground Flr is just too small. Location wise is not so good as it is located within a small lane. Hard to find restaurant around.

julie W.
Australia
March 14, 2011
clean hotel very helpful
close to markets
Loved the hotel; so ask for a room away from teh street.

teresita V.
Philippines
March 14, 2011
"hotel is clean and friendly staff"
very clean, english speaking staff,
i love my stay at sanouva, its like family there, they even gave me a personal birthday gift during my stay there, i was really touched and promise to come back again in sanouva, if i return to ho chi mihn! the staff are very accommodating and very friendly, and speak english well!