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Verified traveler reviews

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based on 2332 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

Peter A.
United Kingdom
March 10, 2011
Decent, clean hotel downtown
Modern, Clean and in the city center
Decent hotel in downtown Saigon. Centrally located and pretty easy for taxi drivers to find. My room (Deluxe) was clean and quiet (4th Floor). Internet OK and free. Good hotel for quick trips.

Pauline T.
March 10, 2011
Good location, new finishings but not great bed
Convenient location, new, helpful staff
Being in District 1, many of the key sights and shopping streets were within walking distance. Wide selection of reasonably priced eating places are available. Hotel furnishings are new. Like the clean toilet and bright shower area with 5-star hotel feel. Main downside is the room is rather small. The double room we booked turned out to be furnished with a queen sized bed rather than a king sized one. To be fair, the room was well cleaned for the 3 days that we were there. Breakfast was the generous buffet style although variety not that many. The coffee was great! Staff were always helpful and friendly. They speak English quite well and there were no communication problems.

Diana S.
United States
March 09, 2011
Clean, adequate room and the best shower EVER.
Location right around the corner from Benh Thanh & the night market.
I have no negative comments to make about our stay at Sanouva. Staff was friendly and helpful, the room itself was very clean and both hot water and water pressure in the shower were excellent. Internet access was just fine. And as far as I'm concerned, you can't beat a location this close to the night market. We've stayed at the Lavender Hotel around the corner before, but I think our room at Sanouva was a little nicer. I would highly recommend either.

yee C.
March 07, 2011
Good location
It's very good location n the hotel is clean
the hotel is in good location. breakfast is quite ok. service is good but the room is slightly small.

Amelia O.
March 06, 2011
lovely hotel with good service
good service
i will still stay in sanouva when i go back to saigon . i like the way their people entertain customer . the room is clean , and the breakfast is okay .

Dat N.
March 03, 2011
Good hotel near city center
Convenient, near the Ben Thanh market, clean, kind staff
this is the third time we stayed in sanouva, as we went to hcm for a good friend's wedding reception. the hotel is very near the ben thanh market (you can walk there in 5 mins). it is also really convenient to get around the city center (district 1). free wifi too!

Wilbert T.
March 02, 2011
Nice hotel but thin walls
The price is very reasonable. The hotel is fairly new so expect it to be clean.
The hotel is fairly new so expect it to be clean. The location of the hotel is very near Ben Thanh Market, a popular destination for tourist. It is also in district 1 which is near almost every attraction that you may want to visit. There are good restaurants just a few minutes walk away. The staff is friendly and helpful although expect limited English. The walls in the rooms are quite thin so it gets noisy. You could hear the other room or the hall way which was very irritating especuially at night. The lobby is very small plus the fact that you have to share it with the restaurant that serves breakfast. The breakfast food is very limited and needs an overhaul. Overall, I think its an ok 3 star hotel if your on a budget. Its very decent by any standards.

Ira A.
February 27, 2011
Very Great Hotel
Hotel is clean, located in center tourist area, breakfast was good & people are nice
I knew Sanouva Hotel from the agoda forum as one of the best hotel in Saigon. When we arrived, that actually true..the hotel located in the center district 1 area (tourist area). Many landscape like ben than market, reunification palace,

February 25, 2011
Great Location and service with a smile.
Clean and comfortable
Just a clean, comfortable and good choice to choose from.

rachel W.
February 25, 2011
good, clean hotel. Friendly staff. Nice rooms
Great location, lovely room
I was pleasantly suprised by the the twin room, quite sizeable for similar hotels. The staff were very helpful and friendly. I organised an airport pick up and the gentleman was there waiting for me. Easy to spot sign and a clean car. The driver was friendly and very helpful, carrying my luggage. The room was quiet which was great because sometimes hotels in these busy areas can be quite noisy. It is right by the night markets at Ben Than which is h - it is also a good place to meet other travellers