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Agoda Verified Reviews

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Excellent



based on 2294 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

7.7 YAMAGUCHI K.
Japan
February 05, 2011
clean but poor breakfast
gool location, friendly atomosphere
Only two fomputer are available. Always I want to use, all are occupaied for a long time.

8.3 Ang L.
Singapore
February 01, 2011
Hotel with good services
good location
i travelled with my parents who are 70+. it was an pleasant stay at sanouva. all the staff provide good services & they are knowledgeable. they answered all my questions and doubts. the location was good too as the famous ben thanh market was just behind the hotel. the other tourists attractions like rectification palace, central post office and notre dame church were just 15-30mins walk away. will recommend to friends.

7.7 Judith C.
United Kingdom
January 29, 2011
central location feels like a business hotel
helpful staff
Clean and modern but beds meant for those who like to sleep on a concrete slab.Hot water never working after 7.30 in morning Location just about makes up for these shortfalls and overall OK Conciege and Doorman very helpful

9 Abdul K.
Malaysia
January 28, 2011
"Great location but small rooms"
Staff are friendly and helpful, easy access to internet , close to Ben Thanh market and other tourist areaas well as the commercial area
first time there and very happy about the service. area safe to walk around even after midnight. breakfast is satisfactory, staff efficient and overall place is clean and welcoming. would highly recommend for the budget traveller on business so as not to give poor impression to potential clients or customers. parking is also convenient in front of hotel.

9.7 Rotsen A.
Philippines
January 28, 2011
A home away from home
The ambiance , the hospitality of the staff and service were the best!
Stayed in Sanouva Hotel during my trip to Ho Chi Minh. The location is convenient, the staff is friendly and helpful, and the breakfast is ok. It's cost-friendly and best suited for vacation. The location is strategic if you want to explore the city.

9.7 Ting X.
Singapore
January 27, 2011
Great hotel service n friendly staff
Nice hotel room clean n tidy. Friendly staff
This hotel is great firstly it is near to the ben thanh market n shopping is just steps away. The hotel staffs are very friendly n willing to help n guide us. The room is clean neat and tidy and they have free wifi. Definitely a best rated hotel

7.7 Hans D.
Norway
January 25, 2011
Cozy hotel with good location.
Clean rooms and no old tub in the bathroom.
Conveniently located in a nice street with, restaurants, streetfood, small shops and small hotels. The area feels very safe also at night. The room was nice and clean and they have thrown out the old bathtub to make a spacious shower instead. Love it! The rooms are not big but they don't feel cramped. Most of the rooms have windows to a narrow alley with airconditionboxes on the opposite wall, so no great view but very quiet to be in Saigon. Not the biggest choice of breakfast but more than enough and excellent coffee.

9.3 Timothy M.
Australia
January 24, 2011
Great Location and friendly staff.
The staff were very helpful and friendly.
the location of this hotel is great - the ben thanh markets are very close and the city centre is a small hop in a cab or a 10 minute or so walk. the hotel itself is well set-up: the rooms are clean and tidy, breakfast is very good and the staff at reception are very helpful. for the money this is one of the best hotels i have stayed in. i would recommend it whole heartedly!

8.3 Henri K.
Finland
January 24, 2011
Great hotel with great location and helpful staff
Location; price; staff; quality
sanouva hotel was definately worth the money! we stayed here four nights and couldn't help for a better hotel. our room at the ninth floor was quiet and the room service cleaned it properly every day (new, clean towels also every day). the location was also great and we could walk to most of the important sightseeings in hcmc; especially worth seeing are benh than market and the vicinity of rex hotel. the staff spoke the best english we heard during our three week's trip in vietnam and could also give us some hints on where to go on new year's eve. the breakfast did not include too many different dishes, but it was perfectly ok to get a good start for the day. i would definately revisit this hotel, should i go back to hcmc some day.

8.3 Henri K.
Finland
January 24, 2011
Great hotel with good location and helpful staff
Price; location; staff; quality
sanouva hotel was definately worth the money! we stayed here for two nights during our way back home from mui ne. our room at the ninth floor was quiet and the room service cleaned it properly every day (new, clean towels also every day). the location was also great and we could walk to most of the important sightseeings in hcmc; especially worth seeing are benh than market and the vicinity of rex hotel. the staff spoke the best english we heard during our three week's trip in vietnam and could also give us some hints on where to go on new year's eve. the breakfast did not include too many different dishes, but it was perfectly ok to get a good start for the day. i would definately revisit this hotel, should i go back to hcmc some day.