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Recent customer comments

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based on 2314 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.2
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

Brunei Darussalam
July 30, 2015
Highly Recommeded
Cleanliness, Location and Helpful staffs
The staffs from the receptionist to the bellboys and waiter/waitress were extremely helpful and welcoming. The receptionist also helped us in arranging a luxury group tour to cu chi tunnel. We stayed in Twin Bed and Deluxe Double Room. Both rooms and bathrooms were clean and comfy. Breakfast provided by the hotel was amazing. The staffs were kind enough to keep our luggage during our 2 nights trip to Hanoi. Walking distance to most of the tourist attractions, bar, cafes, halal and non halal restaurants or even street foods. Ben Than Market is just around the corner and convenience store is across the hotel. Will stay here again during our next visit.

Piyanuch L.
July 28, 2015
good place
Location, room, food
Everything is good.

Mery M.
July 27, 2015
not recomment
i dint like that hotel

Mery M.
July 22, 2015
the room to small and the bed very bad
the location its oke, that all
because close everywhere

Kung E.
July 19, 2015
Great location, value for money
Location, staff friendly, room clean
3rd stay and happy very time

ting T.
July 09, 2015
nice place to stay

Marie R.
New Zealand
July 07, 2015
Location, porters, bathrooms
This hotel could certainly step up its game - there was rubbish under the beds, lumpy pillows, fairly unhelpful reception staff and breakfast was lacklustre. The porters however were very helpful and friendly and on the surface the rooms looked clean and were spacious with windows. It's a nights sleep in a good location but there are probably better options available in the city.

Tengku R.
July 06, 2015
Excellent service!
Staff helpfulness, location. Cleanliness
It was a very pleasant stay.

July 04, 2015
Good hotel
Food Staff location

wei N.
July 01, 2015
Overall is still alright. bed is kinda hard.
Good customer service