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Recent customer comments

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based on 2295 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Staff Performance 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

6 Frederik C.
September 16, 2014
Small rooms, NO bathtub, unfriendly staff
The room is much smaller than they portray in the pictures. I had the largest (Sanouva Deluxe) at 25sqm, which definitely is measured incl the bathroom - and I still doubt if correct. The staff is very unfriendly; just processing you. Rooms have a dated interior (lots of cheap dark plywood finishing), very low ceilings (I am 186cm and could touch the ceiling when reaching for it!!), insufficient lighting and are not ready for the connected traveller (ample contact points for charging at the right spot, docking station and such). Breakfast was not bad at all even if you are squeezed into a corner behind the reception. I will not go back; there are many better hotels.

7.7 Han N.
September 16, 2014
Sanouva review
location, staff performance, room comfort
Located at central thus good for traffic, staffs are friendly

8.3 Kar W.
September 06, 2014
Central location and very clean
Location , cleanliness and value for money
Very pleasant one . Centrally located and value for money . Very clean and friendly staff .

7.3 Nghia C.
September 06, 2014
Close to amenities.!!
Transport , food and the bustling street full of things to do.!
It was good. Rooms a bit on the smallish side. But clean and new.

8.3 Daniel D.
United States
September 04, 2014
great location for quick 1-2 day stay
1- clean shower and restroom, 2- nearby all the night life and restaurants 3-value
I stayed only 1 night and it was worth it. quick check in, great cozy place to sleep in with exceptional shower and restroom. perhaps the ONLY minor detail would be the Air Con did not work properly upon check in but within 30 min technicican fixed it. Great service

8.7 Hai T.
United States
September 03, 2014
Very nice boutique
comfortable, central, close to many attractions
Totally worth it. I would stay again. Very pleasant hotel.

8 Wing L.
August 30, 2014
Good location and friendly staff
Clean room, friendly staff and location
I am a regular customer to this hotel. Everything is fine. Only thing is, I have to request for in room coffee and tea bags everyday. Should refill everyday without being asked. Other than that everything with this hotel is very good

8 Heinrich G.
August 25, 2014
City Hotel in convenient location
Staff, breakfast, room condition
The Sanouva Hotel is central located in district 1 and in walking distance to major tourist attractions, good restaurants and markets. The staff is very friendly, supportive, attentive and has good language skills. The room is clean and comfortable with everything functioned and equipped to my expectations. A highlight is the shower, with relaxing rainfall and powerful massage functions. The breakfast is great and the staff here friendly and competent as well. You get a good value for your money, sure I will come again!

8 Heinrich G.
August 22, 2014
Good hotel in convenient location
room condition, breakfast, shower equipment
The Sanouva Hotel is convenient located in district 1. Major tourist attractions, restaurants and markets are in walking distance. The breakfast is good the staff attentive, friendly and supportive. The room condition is clean and the shower with rainfall facility is great and relaxing. Sure you get a good value for your money

8.7 Daniel D.
United States
August 18, 2014
Fantastic hotel for the wallet
Value, Clean, convenient
Was very pleased with the experience. the room is modern and has new facilities. I was upgraded to a larger room with no additional charge. Great location as well to restaurants and bars.