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Verified traveler reviews

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Excellent



based on 2337 reviews
  • Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.2

Lisa A. from United States
Groups
Stayed one night in October 2014
Great and convenient
Breakfast, cleanliness , location
Very good
Reviewed October 04, 2014

Suzanne H. from New Zealand
Solo travelers
Stayed 3 nights in September 2014
Solo traveller
The location TV had English channels
The room for the price was ok. the staff English was very poor. Not very friendly at all.
Reviewed October 02, 2014

amy W. from United States
Couples
Stayed 4 nights in September 2014
Great value and perfect location!
Location. Value. Service.
Stayed in the deluxe room with the window. Was very nice and would stay again. Great value for money! Best location!
Reviewed October 01, 2014

Cathy W. from Australia
Groups
Stayed one night in September 2014
Sanouva Hotel
Smoking room with window that opens, next door to ICC Beauty - good foot massage, bed clean and comfortable
Wasn't a bad place to stay, but nothing to rave over. Food order took a long time
Reviewed September 26, 2014

Frederik L. from Belgium
Business travelers
Stayed 5 nights in August 2014
nice hotel!
friendly staff, good location, good value for money
I already stayed several times there, it's a very nice hotel and good location!
Reviewed September 19, 2014

Wing L. from Malaysia
Business travelers
Stayed 3 nights in August 2014
nice hotel at good location
friendly staff nice room and goid location
Always happy. Staff are nice
Reviewed September 17, 2014

Frederik C. from Netherlands
Couples
Stayed one night in September 2014
Small rooms, NO bathtub, unfriendly staff
The room is much smaller than they portray in the pictures. I had the largest (Sanouva Deluxe) at 25sqm, which definitely is measured incl the bathroom - and I still doubt if correct. The staff is very unfriendly; just processing you. Rooms have a dated interior (lots of cheap dark plywood finishing), very low ceilings (I am 186cm and could touch the ceiling when reaching for it!!), insufficient lighting and are not ready for the connected traveller (ample contact points for charging at the right spot, docking station and such). Breakfast was not bad at all even if you are squeezed into a corner behind the reception. I will not go back; there are many better hotels.
Reviewed September 16, 2014

Han N. from Vietnam
Couples
Stayed 2 nights in September 2014
Sanouva review
location, staff performance, room comfort
Located at central thus good for traffic, staffs are friendly
Reviewed September 16, 2014

Kar W. from Malaysia
Couples
Stayed 3 nights in August 2014
Central location and very clean
Location , cleanliness and value for money
Very pleasant one . Centrally located and value for money . Very clean and friendly staff .
Reviewed September 06, 2014

Nghia C. from Australia
Couples
Stayed one night in October 2013
Close to amenities.!!
Transport , food and the bustling street full of things to do.!
It was good. Rooms a bit on the smallish side. But clean and new.
Reviewed September 06, 2014


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