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Recent customer comments

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Excellent



based on 2332 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

Emma H.
United Kingdom
July 21, 2011
Really central hotel
Location great and really helpful staff
this is a great base for exploring district 1 all of the main attractions are with walking distance as well as a great selaction of restuarants and bars. also only 20 mins from the airport

jiamin K.
Singapore
July 20, 2011
Great location, Great service from every staff
Helpful staffs who can speak English fluently
location's good, walking distance to ban thah market. service staff were all great, from the bell-boy who helped us carried the luggage 3 times but didnt want to accept our tips, to the awesome manager who helped us out in many way.

chung W.
Malaysia
July 19, 2011
clean & presentable
friendly & helpful staff
enjoyable stay but just 1 unpleasant point- complimentary bottled water were given only on 1st day of stay

craig H.
Australia
July 18, 2011
Great Hotel
good size room, great shower and bathroom, free wifi and close to market, reunification palace and war remanents museum
The free buffet breakfast was good, the staff very friendly and helpful and the hotel looked after our bags while we did a tour of the mekong delta. The hotel location was also good.

davina W.
Indonesia
July 18, 2011
Great location - room a bit small
Value for money, close to Benh Tanh Market, good service
Was good - location is superb. Room a bit small but worth what we paid for, just good for 2 people as I was travelling with my friend. Service was real good, even after we have checked out they still take care of our baggage and help us with transport and city information. Will stay there again

Catherine E.
Australia
July 18, 2011
Excellent 3 star hotel.....would def. recommend
Exc. location, good rooms, very personalised service.
We found the Sanouva Hotel excellent value. The staff couldn't do enough to please.......and we felt very safe & secure. The rooms are a good size and immaculate, nice strong showers (although a bit of tiling work is required) and the position was excellent. The only pro was the breakfast was a little basic and there wasn't room for everyone to dine at the same time. I would definitely recommend this hotel as exceptional value for money.

christian A.
Philippines
July 17, 2011
Good location and clean room, comfy bed.
Good value for money
It's in a good location. Comfortable beds and good breakfast. Friendly staff. Service with a smile. Good value for money

Elizabeth N.
Australia
July 17, 2011
Fantastic hotel - clean and welcoming.
Comfy beds, clean bathroom, great location close to Ben Tanh markets
Loved our stay here. Very clean and refreshing. Rooms a little small and no balconey but a good quiet spot for a stay.

Herry S.
Indonesia
July 17, 2011
Great location with good service
New and clean hotel
I stayed for 2 nights in Sanouva hotel for holiday. The room was clean. When I arrived at the hotel, they had prepared the room with one extra bed for my daughter. The hotel has a very good location. Overall I was satisfied staying in the hotel.

Ronelle L.
United States
July 15, 2011
Nice boutique hotel with friendly staff
Good location, modern decor, nice view, free WiFi
The Sanouva Hotel is conveniently located near the Ben Thanh Market, and within walking distance of many of Saigon's sights. The air-conditioned room was basic, but clean, and the view from the 9th Floor was nice. The breakfast buffet was actually quite tasty, too. The staff was also very helpful and friendly. My only complaint is that one side of the queen bed was up against the wall, so climbing into the inside spot was a bit of a chore.