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Recent customer comments

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Excellent



based on 2331 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2
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Eddy M.
United States
June 16, 2011
Great service from friendly staff
Great staff, good location in heart of Old Quarter
Overall we had a nice stay - the hotel is well decorated, nicely furnished, excellent breakfast, excellent staff. only 2 things to consider before booking: (1) there are no elevators, so if stairs are a problem, make sure you get a lower floor room, and (2) the Old Quarter is very frenetic, you hit the buzz saw of frenzied activity as soon as you step out of the hotel (the rooms themselves are very quiet) -- the location is perfect if you want this buzz, but I suggest you stay in another district if you are looking for a peaceful neighborhood.

jezz A.
Singapore
June 15, 2011
Good location, lovely, but small rooms
The rooms are kinda spacious, refreshed
The hotel is located at a very good location. It's in the center of District One. Ben thah Market is just around the corner, about 5 minute walk from the hotel. The staffs are very friendly and helpful. The room was spacious enough, clean, and very refreshing. As for taxi, try to take only vinasun 7 seater taxi. They are more honest then the others.

Vu P.
Australia
June 09, 2011
Great location with clean rooms.
Rooms were clean but slightly on the small side, staff and service were great, location was ideal.
Stayed at this establishment for 3 nights, great price for a hotel near the ben thanh market. Rooms were clean, staff were friendly, and breakfast was not too bad also. Most destinations for us were either walking distance or a short cab ride.

Ryan P.
United States
June 09, 2011
Great hotel and great staff
Location and how helpful the staff were
The hotel is in a good location for the area but the staff is great. They are very helpful and accomodating in every aspect. The rooms are clean and modern. The elevator does take a little time but the value the hotel and staff creates is overall very good. The dining however could improve as a burger took 25 minutes and it was terrible. Breakfast buffet was pretty good.

Mohd I.
Singapore
June 09, 2011
small but cosy room with friendly staff.
near ben than market
our second stay in this hotel.will definitely stay here again.

MASHITA K.
Singapore
June 08, 2011
lovely stay
Small & Cozy. Clean is most importanat.
This is my second time in Sanouva. This says it all. Small & cozy. Cleanliness is the most important part of my stay. Comfortable bed. Nice and clean bathroom. Excellent staff who can speak English well. Of Course value for money. But breakfast is just ok. It was rainy season when I was there but umbrellas are always available for all of us. That's impressive service. Taxi's are always in front of the hotel. Security are good too. Shopping are just round the bend. It's also near the mall. (walkable) I definitely will choose Sanouva again & again. Thank you for the wonderful time.

Robert V.
United States
June 07, 2011
Great value hotel with perfect location
Price, great value, good location, free breakfast
i am a repeat customer.I really like this hotel.It has everything I need in a hotel at an affordable price.I like being in District 1. Close proximity to the Open Market. My favorite restaurant around the world is Nha Hang Ngon is walking distance. The best spring rolls in the world. This is from someone who doesn't like spring rolls. The staff are friendly and accomodating. The3 rookm was on the small size but had all the ammenities you need.

Nakarin R.
Thailand
June 06, 2011
Clean rOom and excellence services
Clean room
I stay over there for 7 night. They have a very good services. Clean up the room dine before noon of everyday. The receptionist have an experience. They can gave a me so E suggestion where to visit and where to eat also where to shop. Breakfast is so so. It ia not as good as other in HCMC.

Ridhwan A.
Malaysia
June 06, 2011
great location, clean, good bellman & reception
Bellman & Reception
We stay 2 Nights & we want to continued stay but the room not occupied. Clean room, Simple Decoration, GOOD bellman & reception, near with Hot Spot (ben tahn market, VN Halal Restorant). The buffet breakfast just OK not so great. But we have good dinner at Halal @ Saigon (31 Dong Du Street) the food so nice & affordable. Will stay back for next visit.

Wee Y.
Malaysia
June 06, 2011
Conveniently located (Ben Thanh) and clean rooms
Clean, good water pressure, helpful reception staff
convenient location to ben thanh (great time testing our bargaining prowess). friendly reception. pleasantly surprised as they were expecting us. clean room. very good water pressure (does not get it in some 4 star places) which is good after a day out in the city. could be better with availability of facility to boil water.