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Recent customer comments

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based on 2311 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.2
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

marianne M.
United States
May 14, 2011
Clean and comfortable room with friendly staff
Great location, staff had an above average grasp of English
Overall, this hotel was great for the price point. The limited breakfast selection was the only disappointment.

Teo H.
May 12, 2011
Nice hotel. Breakfast needs improvement.
Nice rooms. Good location.
I have used this hotel about 3-4 times(after having visited HCM more than 10times - HCM has became one of my yearly trips). Nice rooms(though the double room may be a bit small for families). Convenient. Breakfast spread need to improve if this hotel wishes to compete with the nearby hotels which are also relatively good.

supattha S.
May 11, 2011
Friendly Hotel
Warm welcome and friendly services
the room is pleasantly fine and comfortable, although the hotel is not as grand as i thought. the receptionists are so helpful , really friendly and kind. the securities are also nice and always actively in duty with smiles.

May 10, 2011
Great location, great room, two thumbs up!
free wifi, confortable room, excellent location
the hotel is in a great location in ho chi minh city: the ben tranh market, dong khoi, the reunification museum, war remnants museum, notre dame, you name it: everything is within walking distance. moreover, wifi is free and the room is great. comfortable and clean bed, spacious bathroom, air conditioning. felt very comfortable as our first stop in vietnam.

Julia A.
May 10, 2011
Lovely staff and great location
Location, good breakfast, friendly staff
the rooms are clean and comfortable although small. we had to ask for a kettle, but then had no cups or tea/coffee making facilities. breakfast was good, with enough variety. we were up on the 7th floor and the good windows kept out the noise. good location, very close to the market and easy to walk around.

Elwood S.
May 10, 2011
Lovely hotel in a great location
Hotel staffs were friend and accomodating, will recommend this to my friends. The hotel is centrally located and is walking distance to tourist spots..

Nakarin R.
May 07, 2011
It is a good hotel. Good service even breakfast
The best of this hotel us the clean room
This is a good hotel the excellence things are good service and also the clean room. If is not as big as you thought but it good and clean enough to stay over night. Wifi is pretty good even in your room or lobby. Also they do have a fitness eventhough it just a few item.

edgardo D.
May 06, 2011
Hotel close to my shopping heart
near all establishement and service with a smile
Hotel is near all establishment. Reception people are very accommodating and helpful. They see to it that all are concern are well taken care off. I suggest that their breakfast should have variety not the same most of the time.

Carolyn S.
May 06, 2011
Delightful stay, clean and comfortable room
Convenient location in District 1
Very helpful hotel staff, and rooms are very well maintained. Good breakfast spread. Walking distance to Ben Thanh market, city centre, and shopping strip. Very good Wi-Fi connectivity in room.

Gary L.
United States
May 06, 2011
Great hotel, clean rooms, friendly service
great location, clean modern rooms
I was traveling to Vietnam for 5 nights, two of which were in Nha Trang. I stayed at Sanouva one night before and two nights after Nha Trang. I wouldn't stay anywhere else, because Sanouva is affordable, clean, simple, no non-sense, has friendly service with the most helpful staff, and it's right smack in the Ben Thanh district. They are so attentive to my every move and every need. Their wifi is decent, although slow at times, but good enough for me to do my work remotely. They also provide two desktops in the lobby for your usage -- also for free. Check in and check out were always quick and easy, too. Even their small but limited breakfast isn't too bad at all.