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Recent customer comments

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based on 2337 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

Elwood S.
May 10, 2011
Lovely hotel in a great location
Hotel staffs were friend and accomodating, will recommend this to my friends. The hotel is centrally located and is walking distance to tourist spots..

Nakarin R.
May 07, 2011
It is a good hotel. Good service even breakfast
The best of this hotel us the clean room
This is a good hotel the excellence things are good service and also the clean room. If is not as big as you thought but it good and clean enough to stay over night. Wifi is pretty good even in your room or lobby. Also they do have a fitness eventhough it just a few item.

edgardo D.
May 06, 2011
Hotel close to my shopping heart
near all establishement and service with a smile
Hotel is near all establishment. Reception people are very accommodating and helpful. They see to it that all are concern are well taken care off. I suggest that their breakfast should have variety not the same most of the time.

Carolyn S.
May 06, 2011
Delightful stay, clean and comfortable room
Convenient location in District 1
Very helpful hotel staff, and rooms are very well maintained. Good breakfast spread. Walking distance to Ben Thanh market, city centre, and shopping strip. Very good Wi-Fi connectivity in room.

Gary L.
United States
May 06, 2011
Great hotel, clean rooms, friendly service
great location, clean modern rooms
I was traveling to Vietnam for 5 nights, two of which were in Nha Trang. I stayed at Sanouva one night before and two nights after Nha Trang. I wouldn't stay anywhere else, because Sanouva is affordable, clean, simple, no non-sense, has friendly service with the most helpful staff, and it's right smack in the Ben Thanh district. They are so attentive to my every move and every need. Their wifi is decent, although slow at times, but good enough for me to do my work remotely. They also provide two desktops in the lobby for your usage -- also for free. Check in and check out were always quick and easy, too. Even their small but limited breakfast isn't too bad at all.

Mike J.
United Kingdom
May 06, 2011
Great hotel in decent location
good price, good location (just 5 mins away from buy backpacker area)
Very comfortable 2 nights here. Staff very friendly, good breakfast. It's about a 5 min waklk from the main backpacker area, which makes it slightly more relaxing.

Gary L.
United States
May 05, 2011
Small boutique rooms, great service
great location, clean modern rooms
This is my second stay at Sanouva, and it's no wonder they're popular on Agoda. They have great service, starting with the security and doormen. The front desk staff know a lot of English. They're always so helpful. Check-in was quick and easy, as was check-out. We tried the larger street-facing room this time, and it's definitely more spacious than the back-facing ones. Same nice LCD TV, comfy bed, furniture, larger bathroom, and a view of the busy street below. It's fun to just look out the window and watch the scene, which is never too loud or crowded at night.

Tang W.
Hong Kong
May 04, 2011
Small but nice
Clean & convinence
It's not my first time to HCM city, and I has been to many different hotels, but this one is strongly recommended. It's very close to Banh Thang Market, walk only 5 mins. Free internet, Breakfast is so good. It's worth every penny of it.

Carolyn S.
May 04, 2011
Great location and very convenient
Location, good sized room
A very pleasant stay, staff spoke good English. Highly recommend this to friends and travellers. Just a stone's throw to the Ben Thanh market, and walking distance to most attractions if like travelling on foot. There's a nice French bakery & cafe along the street, La Doree. Just a turn away, you'll find a very decent nail place.

Francisca L.
United Kingdom
May 04, 2011
Nice hotel with good location
Nice hotel, nice room and friendly staff
it is a small hotel, but very nice and good standard. the room was very clean and comfortable, good size bathroom. the hotel staff was very friendly and helpful, we checked-in after midnight and there was no problem at all. breakfast was ok, the selections were not that great but they are quite nice eg. seafood fried rice, fresh fruits, toasts and cereals. hotel location was good too. only a short walk from the major tourist location, eg. the palace and benh thanh market. the hotel provides free wifi (even in our room) and they also have 2 pcs you can use in the lobby. all in all it was very good hotel and very reasonable price. will definitely recommend people to stay here.