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Excellent 8.3
Based on 195 reviews

Recent customer comments

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based on 195 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.1
  • Room Comfort/Standard 8.5
  • Staff Performance 8.3
  • Value for Money 7.4
  • Food/Dining 7.8

9.7 Chia Z.
November 14, 2015
Very nice staff and very comfortable
Services. Food. Location
Very memorable

7.7 Lin C.
October 12, 2015
Wonderful Location and Service
Service, location and food

8 LIM J.
South Korea
October 07, 2015
Good location, old room and nice service
Good location, old room and nice service
Good location, old room and nice service

6 chi C.
Hong Kong
September 10, 2015
good good good

3.7 Gina Z.
August 31, 2015
Nice location
prompt service, good food, accomodating staff

July 30, 2015
Nice stay at HCM
Good Location and friendly & helpful staff
Had a good time there. The manager called my 6 year old son to wish him happy birthday which made him very happy. Service staff was personal and attentive.

6.7 julie V.
United States
July 29, 2015
Just average the most
Good restaurants but too expensive
Ok at the most, the lobby looks nice but the room was small, 4 suitcases and we have no room to walk around. Staff were polite but not too friendly. For a short stay, i think its ok but i wouldn't recommend for longer stay since room was too small.

9.7 Shinichiro H.
July 25, 2015
The best location in HCMC
location, buffet dining, clean room
i always use Sheraton Saigon. 1) Location Park Hyatt, Sheraton Saigon, Caravell 2) Price Caravel is the cheapest but too old 3) Business purpose Sheraton is suitable. Quiet and well balanced atmosphere

9 Archibald G.
United Kingdom
June 22, 2015
Sheraton HCM
Location, room size & uality

8 Chi K.
Hong Kong
May 14, 2015
Friendly and nice
Good location, friendly and nice staffs