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Excellent 8.5
Based on 364 reviews

Recent customer comments

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based on 364 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.3
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.6
  • Food/Dining 7.5

Katherine K.
United States
March 05, 2014
Lots of space for the price. Great for families
Size, amenities, location
The staff wasn't as friendly as the smaller places I'd stayed at in Hanoi, but the facilities were superb. Our 2 bedroom place accommodated 5 people comfortably and probably was over 1000 square feet with a nice balcony. I was a bit annoyed they charged an extra $35 or $40 for the 5th person, but I guess that did include a breakfast too. The apartment had a washer / dryer, which was a godsend. The pool was very nice too. To go to the next level, they should include internet (or charge a tiny bit more for the room) and the small packet of laundry soap. Else, it seems like they are charging for little things that should be "free" or "included".

Michele C.
February 10, 2014
Big room
Room Spacious, Location and the swimming pool
1st time stay in this hotel during HCM Tet Holidays there, we book 3 bed executive room, they clean up our room everyday even they note there said no housekeeping during Tet holiday, the opposite supermarket open from 8am to 12pm,so we can bought some food's and cook in the apartment, so no need worry about the food's. Overall ok,but if next time go again,will try other hotel.

Dmitry S.
January 29, 2014
good place to check out the city
large rooms, quiet, good pool
everything was about perfect. definitely can recommend. tip: inexpensive shopping mall is right across the street

Phillip F.
January 26, 2014
very good location, large room
located within walking ditance of the major sites, very clean and large room
This hotel is located within walking distance to the major sites. Our room was very clean and it was great to be able to cool off in the pool at the end of the day. Our room was upgraded to a 3 bed room suite it had two bath rooms, kitchen and living room.

Emily B.
January 25, 2014
Had everything we needed with exceptional staff
Attentive helpful staff, central location of the hotel & great gym & pool facilities
Every day was jam packed for us with sightseeing and experiencing everything Ho Chi Minh had to offer so it was really nice to come back to a relaxing hotel that had everything we needed. Big thanks goes out to the Sherwood for making our stay in Ho Chi Minh so enjoyable

Roberto P.
January 21, 2014
professional staff and clean rooms
professional staff, clean apartment, location
Great serviced apartment. A little older inside but quality fittings throughout. Location was convenient and taxis are easily accessible. Very professional staff

Tien N.
January 20, 2014
staff friendly, clean, very secure.
pool, services and rooms.
it was good during our stay at sherwood. all staff are friendly.

Michelle M.
January 11, 2014
Nice hotel for a family
Family friendly, large rooms, convenient shuttle
Quiet part of town but very convenient to the city, and the shuttle service helps. Taxi's cheap if shuttle unavailable.

Dean R.
January 09, 2014
Comfortable and convenient
Location, cleanliness and staff
Good it was very clean and the staff very responsive we enjoyed our stay as it was also very convenient to attractions and the city centre.

Jane S.
United Kingdom
January 06, 2014
A comfortable and centrally located hotel
Large apartments, cnetrally located, friendly staff
We really enjoyed our stay at Sherwood. We have stayed there in the past. It is a nice walk into the city centre but alos easy to get a taxi from the hotel. We were upgraded free of charge to a premier apartment and were given free internet access which we really appreciated. Having two small children we thought that staying at Sherwood and getting an apartment with kitchen facilities and washing machine and dryer was a much better option than staying in a hotel where we would usually all be in one room together. We were very happy at this hotel/residences - there was a kids playroom, a baby pool as well as a regular pool, complimentary tea and coffee in the afternoons, a good selection of food at breakfast times, and the staff were very friendly. Sherwood was clean and quiet. Ideal for families. I would definitely stay here again and would recommend it to others.