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Excellent 8.4
Based on 556 reviews

Agoda Verified Reviews

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Excellent



based on 556 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 8.0

8.4 Jing L.
Singapore
February 24, 2016
Great hotel to stay in Saigon
Nice and clean rooms, great location. Good breakfast

9.7 mulyono M.
Indonesia
February 15, 2016
high Recommendation
good staff, clean, comfortable and also good location

9 Andre G.
Singapore
January 19, 2016
good stay
location , staff, comfort
breakfast, I would come again, think it explains

6.3 Jitwarang K.
Thailand
January 15, 2016
Not comfortable pillow and bed
Location, English speaking staffs
Not comfortable pillow and bed. Food is fair. The service is not as 5 stars hotel. Housekeeper not clean up the room properly

7 Sonia O.
Singapore
January 10, 2016
Great location but expensive lack of personality
Location, Rooftop pool, service desk
We loved HCM but we would not stay at Sofitel again. It was very expensive for lack of service and personality. It was very 'cold' and uninviting.

9.3 tam C.
Hong Kong
December 30, 2015
Excellent hotel
Professional staffs

8 Angela Z.
China
December 08, 2015
quite location not farfrom central friendly servic
quite location not farfrom central friendly service

8.3 James H.
United Kingdom
November 17, 2015
Clean, helpful and quality hotel
Cleanliness, comfort, Friendly staff
Generally a good enjoyable stay. The staff were very helpful and the staff was clean and comfortable in line with other Sofitel hotels I have stayed in previously

7.3 Francis L.
Singapore
September 21, 2015
A Pleasant Stay But....
Location, customer service from front desk and concierge, cleanliness
It was a comfortable stay but food for me is important and I was not impressed with the breakfast nor the dinner (buffet). Service during breakfast was below average and in one out of the 3 mornings, the service was in fact rude! Food were named wrongly, etc. The look and feel of the room though clean and comfortable lacked the kind of luxurious feel you would expect of a 5 star hotel; the working table actually looked rather cheap. I will certainly consider others in my future visits to the city.

9.3 Wayne F.
Australia
August 27, 2015
Place to Stay
The staff were so helpful, the rooms are spacious and very clean
Excellent and so friendly