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Recent customer comments

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Very good



based on 1224 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.0
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.8
  • Food/Dining 6.3

Andrew T.
United Kingdom
May 19, 2011
Nice comfortable hotel
Mini bar and airconditiong
nice comfortable hotel in a very good location. close to restaurants and main attractions.

Ernest W.
Malaysia
May 11, 2011
Nice and clean hotel, staff are very friendly.
Good location, just 5 min walk to other 5 star hotels and shopping area. In this Japanese area, there are many small restaurants.
We enjoyed our stay in this hotel. Accept for the weather was very hot and humid in May, 35c and 100% humidity. There is good Vietnamese noodle shop called Pho 2000, serve good and reasonable price dishes. very delicious.

Grant H.
Australia
May 09, 2011
Well maintained hotel near the city centre
Good standard of room
Stayed here several times and standard always good. Not right in town but plenty of bars and clubs close by.You wont be disappointed with this hotel for the price.

Gerald A.
United States
May 07, 2011
good value hotel
great location, clean and friendly staffs
have been in this hotel several times. no complain, nice & clean room, good value for money. very good location at the center of business area & tourist attractions,many restaurants near by within walking distance.

KAREN R.
Australia
May 03, 2011
Great location but small rooms
great location, walking distance to city centre
Sophia is a in great location. It was in walking distance to markets, city centre, restaurants etc. Hotel staff were friendly especially the porters. They were very helpful to catch a taxi for you. It was very clean...the room had a window for air....breakfast was not overally hot but ok. We travelled with 2 adults and 2 children and chose the family room. A bit squishy as you have to have an extra bed put in that takes up the free space - but we were not there to stay in the hotel. Make sure you tick the extra bed if you have the option on agoda (it made us tick it the first stay we had at Sophia and not on the second stay so we had to pay $10us to have the extra bed even though it allows you to book for 4). Showers were hot and had pressure. We spent 3 days here and then went travelling and returned for another stay. Value for money

KAREN R.
Australia
May 03, 2011
Great location but small rooms
great location
had no problems with hotel except we needed an extra bed to cater for the four of us and it took up all the space in the room. Bathroom stayed very hot but great for drying anything. Staff very friendly and this was our third stay back here and the porters couldn't do enough for you. Location was great - easy to walk to markets, city centre and restaurants but it is so hot at times it is just as easy and cheap enough to grab a cab!

KAREN R.
Australia
May 03, 2011
great location but small rooms
great location
hotel is clean. Friendly staff. Food not so hot but ok. Rooms were a little squeezy only because we needed an extra bet to cater for the four of us. This was the second stay and one porter would always be there to open the door for us and then run over to get my children a lolly from the bowl on the counter. Shower was hot. There was only a small window and not really a view but you at least had air.

Grant H.
Australia
April 26, 2011
Great LocationGood Service
Close to town and reasonably quiet
Have stayed here many times and still come back. Hotel staff helpful and location of hotel is good. Will stay again

yeo E.
Singapore
April 25, 2011
clean hotel with low quality mattress
clean
too short to comment on the rest but the mattress is really of poor standrad

Yvonne B.
United Kingdom
April 14, 2011
Good location
Gerat bathroom and shower
Good location walking distance to markets and close to réstaurants