arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 1224 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.0
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.8
  • Food/Dining 6.3

Vo Y.
Vietnam
December 16, 2014
nice hotel
good service and friendly staff

Vo Y.
Vietnam
December 16, 2014
nice hotel
good service and friendly staff

LE T.
Vietnam
December 15, 2014
Worth money to stay, room is clean and nice
Location, cleaness, furniture
City center location, near to Independent Place and Diamond Plaza where I need to go. Room decoration and furniture is good. I had a room for a night which I think it is good price. I would come back here again.

Charles W.
Australia
December 11, 2014
Saigon Japanese quarter.
Location, price,
Breakfast was poor, staff were grumpy

Yan C.
Singapore
December 05, 2014
Good cheap place
price. location. no frills.
its all ok. check in was fast and stay was comfortable.

Henricus N.
Netherlands
December 04, 2014
breakfast buffet cold, while staff picking lice
location, quiet place
Location ok, room clean except for on top of wardrobe (as in many hotels). Location ok, near britsh, american and dutch consulate and intercontinetal hotels. Apparently an Japanese quater as well with Jap restaurants and " clubs" :-) Extensive breakfast but many thing were cold or finished at 8.30 (breakfast closes at 10.00). Staff didn't take care of these problems and preferred to pick lice from the heads of their collegues. Apart from this no complaints, also not about other staff performance.

Adrian Y.
Singapore
December 03, 2014
Great Service, Good Location,
location, valve for money, staff helpfulness
My stay at Sophia Hotel was a pleasant one. Got a free upgrade of room due to the original room of my choice got over book. I read so many complaints here regarding the breakfast but I had no issue with the breakfast. In fact it was great!! Location of the hotel is great. Near to many attraction and also to Vincom Center which is a very decent shopping mall.

suleiman A.
United States
December 03, 2014
Nice location
Location price cleaningess
It was a three night stay and I enjoyed myself. The location was excellent.

KATSUJI I.
Japan
November 26, 2014
drink miss-count?
Convenient location, reasonable hotel charge, frendly staff
This hotel is good. Convenient location, reasonable hotel charge, frendly staff, etc. So I have been using more than 4 times. But this time, hotel front lady claimed TEA charge, even I have never drubken. There is no evidence in Sophia Hotel side. I have no time to fight againt it for my flight. Finally I paid it, but I have completely lost the reliability on this hotel. Other hotel staffs were very nice. I'm now wondering my next reservation, because I am pleased with this hotel. There are so many restaurants, shops near the hotel. I can go anywhere. The hotel charge is reasonable for enough space, even hot shower is not enough flow in the morning. Breakfast is enough for me, orange juice, tea, coffee, salada, bread, soup, ice, vegitables dishes, meat dishes. If you want, staff prepare rice noodle (PHO). Hotel staff help for carrying baggages. Very frendly with nice smile, expect front lady. If you are wondering this hotel reservation, I recomend YES, you should keep this hotel. But please check the drinks in your refrigerator and memo at first to avoid miss-counting. Good luck! HCMC welcomes you!

kiho L.
South Korea
November 22, 2014
Good location
Clean room. Nice location. Friendly staff
I stayed there for 2days. The Room wasn't big but it was cimfortable and clean