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2015
Excellent 8.3
Based on 3297 reviews

Recent customer comments

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Excellent



based on 3297 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 9.2
  • Room Comfort/Standard 8.1
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 7.6

7 Steven T.
Canada
March 17, 2015
Averaged hotel
Good location. Friendly staff.
We stayed in a family suite with a family of three. The location is supberb if you want to stay near Ben Thanh market's vicinity. It is technically steps away from the West entrance to Ben Thanh market. Also, for that reason it is very noisy and heavily trafficked around the hotel. Breakfast was crowded. There was no table available when we came down even though the restaurant staff alread took our breakfast coupons and asked us to find a table, which I think they should have checked before taking our coupons. The elevator was a pain. We had stayed at other Silverland locations before, especially the one on Ly Tu Trong street which was far cleaner and newer than this one. Overall, a big disappointment. I would not stay at this hotel again in the future as there are many other choices in the area.

9 Wee G.
Singapore
March 16, 2015
Location location and helpful staff
Prime location near shopping and tourist area
Although there were some issues with wifi and air condition system, the staff were helpful in rectifying the issues within a day. The birthday cake was a nice surprise even though we did not ask for any.

8.7 Sunil J.
India
March 10, 2015
fantastic feel good factor
Location, price and people
Very comfortable, food was very good, very fresh, very bright dining space makes it fresh feel, polite staff, and real value. Nothing to feel bad about at all. One point thought, the shower height was a bit low and and uncomforable.

6.7 DORIS C.
Malaysia
March 10, 2015
Highly recomended
Strategic loation nearby tourist spot varienty and good breakfast, value for money
Pleasant and comfort. Easy to access to everywhere as in town location. Breakfast is good and value for money.

8.7 MAZNAH P.
Malaysia
March 08, 2015
Value for money
Location, cleanliness and service
Spent three enjoyable nights here. Easy access to the famous Ben Thant shopping area, near to halal restaurants (just behind the hotel), transport available at any time - taxis, motor taxis or trishaws but remember to bargain! I will recommend a visit to the hotel spa which provides foot reflexology, body massage, sauna and so on. You'll come back for more!

8.7 JINNO R.
Philippines
March 08, 2015
Comfort and Convenience
Great location. Helpful staff. Clean and comfortable room.
great stay for 2 nights. would definitely recommend this hotel for short stays.

9.3 Christopher S.
United States
March 08, 2015
great location
pleasant helpful staff

7 Phuong T.
United States
March 08, 2015
Better options nearby
Kind staff, nice breakfast
20 sqm room felt small and no bathtub for little one. Staff was gracious though- buying a SIM card for me at arrival, for example. But I ended up leaving after one night to Little Saigon Corner hotel at 28 Truong Dinh for a bigger room with tub for $30/night (vs $50). Much more simple breakfast, but it had what I needed.

9 Zi L.
Malaysia
March 07, 2015
great stay
friendly staffs, great location, clean room
awesome

9.3 Ayu D.
Indonesia
March 06, 2015
Very nice customer service, great location
Location,customer service, food
Very enjoyable