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2015
Excellent 8.3
Based on 3302 reviews

Recent customer comments

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Excellent



based on 3302 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 9.2
  • Room Comfort/Standard 8.1
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 7.6

8 Marvin P.
Singapore
November 21, 2013
Great place for shopping, spa and food.
Staff, location & cleanliness
Overall recommended and value for money with friendly and helpful staff. Would recommend anyone and will definitely come back.

6.7 An Y.
Malaysia
November 21, 2013
Average no frills stay
location, price, concierge
I didn't like the room i was given - it had no windows and it was very very smoky. Food selection was pretty decent and nice, including ala carte and the buffet breakfast. Check out service was very quick and attentive as the staff immediately checked the room and notified us of an item we left in the room.

8.3 PEI W.
Singapore
November 20, 2013
Convenient location with great amenities
Location, good service, clean room
Overall it was an excellent stay in the hotel. Room was spacious and clean. The family suite could comfortably fit 3 adults. It was centrally located next to the Ben Thanh market and short walking distance to key attractions and shopping area in District 1. One downside was that for the rooms facing the main road, the traffic noise could seep into the room as it isn't soundproof, which was ok as long as you have your ear plugs with you. Breakfast spread was decent.

4.7 Frank H.
Australia
November 19, 2013
Interesting central location
location,
We had pre booked several months ahead and as a consequence we felt that we were given a sub standard room because it was extremely cramped and the double bed had one side dead against the wall forcing the person on that side to crawl the length of the bed to get in and out without waking the other occupant. Also the bath was badly installed with a massive gap between the edge of the bath and the walls and it rocked and creaked whilst taking a shower.

9 Emmarentia F.
Australia
November 16, 2013
Location with very nice breakfast
Good breakfast, location, close to shopping/ attractions
Enjoyed our stay. Staff speak good English and very helpful. Room with city view you can hear the traffic, but it is not too bad. Location very good to walk to markets, restaurants, shopping.

9 Emmarentia F.
Australia
November 16, 2013
Clean and comfortable
Location, nice breakfast
Had a group of people. Enjoyed our stay. Deluxe room on 1st floor actually had no view. Internet fast. Loved the breakfast. Staff friendly and speak English well.

9 Serifah M.
Malaysia
November 15, 2013
Location location location
Amazing location, great looking hotel, helpful staff
It was good. Very centrally located. Good service. Helpful staff. The breakfast spread was extensive but had no dedicated vegetarian section or halal section etc for people with dietary restrictions. Also would be nice to have a gym or a pool but you get what you pay for. Just a small issue but otherwise great hotel.

9.3 Thomas H.
Switzerland
November 15, 2013
second stay in the week
breakfast, location, nice staff
in fact, this was our second stay at the hotel. great breakfast again, even better room and superb location. something that could have been improved since this was our second stay during the same week, check-in should have been faster.

8.7 Thomas H.
Switzerland
November 15, 2013
Great location & excellent breakfast
breakfast, location, frendly staff
our stay at the hotel was very nice. rooms are quite large and clean. location is just perfect if you like to join any tour leaving just in the area. breakfast was great with a good selection of western & Asian foods. certainly highly raccomanded.

8 William B.
Australia
November 15, 2013
I could not fault this hotel.
The hotel is in a very central location being close to the markets. All the staff were attentive to their duties and freindly. My room was comfortable and clean.
I only had a very short stay at the hotel before leaving Vietnam but I was impressed from the time I got out of my taxi and entered the hotel till I checked out. I will return to this hotel and I will readily recommend it to others. Good value for money.