arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 1066 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1066 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.3
  • Location 8.6
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.4

RIFDI I.
Malaysia
May 17, 2016
worst service everrrrrr
this is our first visit to vietnam... main purpose, shopping of course... we r muslims, so we r looking for a hotel that close to halal food restaurants and also the shopping market... our first impression was, not bad... room was a lil smaller than expected but anyway, the staff even showed us qiblah direction so we thought they were very understanding of our situation as a muslim... however, there is NO IRON in the room... when we called the housekeeping, the staff will come and iron for us in which unnecessary since she is doing a bad job maybe because she is not used to iron our kind of clothes... we stayed for 4 nights and i only called them to clean for one time and its only becoz i have baby with pampers and i don't want the room to stink... they charged us for the towel change, for the ironing, for the mineral water that we don't even used... we were so unhappy and devastated when we left... so please be careful with these kind of hotel...

Đình Đ.
Vietnam
May 16, 2016
Good
Everything ok

Joe K.
Malaysia
May 13, 2016
Best Location
located just beside Ben Thanh Market. 2 minutes walking step. room is ok. the toilet door was broken and cannot be lock. each room comes with the PC for web browsing and the speed is very fast.

Ira M.
Brunei Darussalam
May 09, 2016
This hotel is awful
Positive Nice lobby Good breakfast Bell boy very hardworking made up room Near the night market and ben thanh Near halal restaurant Negative Small room Reception is not friendly Haunted room 103 hard mattresses Limited facilities (no water boiler in the room) We cant sleep during our stayed in this hotel. First impression is good regarding the hotel lobby, but the room is very small. And the furniture is quite old and dirty because its white. And the worst thing happened when one of our member saw something in this room. Room 103. Really we couldnt slept durg our stayed for 3 nights.. Horrible things happened and when we wanted to change room but unfortunately we need to pay extra.. I will not stayed in this hotel anymore. The mattresses is very hard..

Kenneth W.
New Zealand
May 07, 2016
Dated
Expected more. Was put in room much smaller than indicated on website. Room was smokey (Like smoker in it) While I found the staff excellent I was glad to change Hotels

Toh K.
Singapore
May 04, 2016
Good Location & Simple Stay
Very Good Location with many food around hotel, simple stay for short stay I will say.

muhammad Z.
Malaysia
April 29, 2016
Value for money
Breakfast good, room very clean, staff ver friendly, location good for shopping

muhammad Z.
Malaysia
April 29, 2016
Value for money
Staff very friendly, location good for shopping, room very clean, breakfast not bad and value for money

Ryan S.
Canada
April 29, 2016
-
-

CHEE L.
Singapore
April 28, 2016
dissappointment
1) first room was great, I asked for a big bed, but they were out. told the counter staff to shift me to a room with a big bed, they shifted me to a "VIP" room and the manager told me I had to top up USD$10 for the "upgrade. to my horror when I came back from a day out in the city, there was no AIR CONDITIONING! it the 40degree weather in HCMC, no AIRCON! I called the recept at close to 11 pm to ask if he could fix it, he slammed the phone on me and retorted rudely to me! I told them I wanted a change in rooms, they replied and said there were no rooms available. They kindly offered me a "fan"! after demanding further, They finally offered me another room , which they said was reserved. first day, the counter girl did not mention about the complimentary breakfast, so the second day I asked for it, which was part of the agoda booking, food was passable, but there were cockroaches in the dining area. what a bad experience. rude staff, bad manners. the hotel staff should know that the aircon wasn't working, why did they even allow us to go to the room.