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Recent customer comments

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Very good

based on 1417 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 7.4
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.8

Duy N.
August 04, 2014
Nice and very helpful staffs
helpful staffs, clean room and good location
The staffs were very nice and helpful. The rooms are very clean with a good view of the city and the yum-cha at the restaurant (level 5) was great. The hotel location is next to China town (cho lon) and is surrounded by a lot of Chinese/Hong Kong restaurants. It is a good value for money for a 5 stars hotel. Definitely, I would recommend for travelers who like eating Chinese/Hong Kong foods.

Pan H.
August 01, 2014
Nice hotel. Worth to stay.
Room, staff, cleanliness

Robyn F.
July 31, 2014
Not what you expect it a 5 star hotel
Really disappointed in the room. The door to the room was really difficult to open and close and made a terrible noise. The shower leaked over the tiles and a panel of the shower came away when I closed the door of the shower. The room was generally old and dated with a strange smell. It was not a room that you would expect to be offered when you are in a 5 star hotel and paying a premium rate.

Chung L.
July 24, 2014
Good location, free Wifi and ease of shopping.
Good and if rate if good, I will come back.

Robert M.
July 23, 2014
Good value for Money
Spacious, accessible and Accomodating Staff
Staff are very accommodating. Assisted from check-in to check-out. Rooms are adequate size and has all basic commodity as a 5 star hotel should be. Provided quality hospitality and good Bi-lingual staff to assist you in English. Very Polite staff. Although location is quite distant from the center of the city, the shuttle bus makes it accesisble for you to visit malls and restaurants around the vicinity. Good value for Money.

Felix B.
July 07, 2014
Good Stay
clean, good service, comfort room

Bo N.
United States
July 05, 2014
Did not expect this hotel was old filthy dirty.
A mistake to stayed here. Location was far from central attractions. This hotel has 388 rooms and now it has less than 50 rooms booked. Old and dirty. Food was not so good. Can't compared to our last 4 stars rated hotel. Don't book it here.

Quek C.
June 26, 2014
The late check out time only can extend till 2pm.
Friendly staffs at the Front desks. Good location And foods and shopping.
Good but abit angry at night after clubbing together with my Vietnamese wife. She was stop by the hotel security and insist her must go to the front desk for register. And also during the check in, the staffs told her that she cannot stay at the hotel because she is a Vietnamese even she shown her the long term pass ID. My suggestion is front desk staffs need to be well train as is the 1st impression of the hotel. And the security need to be inform b4 they approach any Vietnamese who stay at the hotel. Hope the staffs respect local guests and tourist guest all equal

David B.
June 15, 2014
Good location
Food, shopping and location
Very good.

Goh H.
June 05, 2014
Great Stay at Windsor Plaza Hotel
Attentive Staff, Good Cleanliness, Great Restaurant
The Staff are very polite and attentive, just next to shopping mall. Very nice stay and feel comfortable