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Recent customer comments

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Very good

based on 1418 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 7.4
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.8

Amat B.
September 03, 2013
A good Hotel to stay, the staff are very helpful
Location & Helpful Staff
I have stayed at this Hotel I think 4 times, the service has always been first rate, unfortunately there seems to be something missing now, I am unable to pin point it....I went to eat at the B/fast area as usual, I only went once....I then used the Exc Lev to eat where the staff & B/fast were well above average.

Wei A.
August 17, 2013
Good hotel
good hotel with friendly staff
good hotel with friendly staff and nice big rooms, stayed here twice and be back again

See T.
August 12, 2013
Clean, comfortable room and friendly staff
Clean and comfortable room, friendly staff and good location
I was there for a conference, so I must say that the location is great for me. Another plus is the room is of an appropriate size and clean so I had good rest every night.

Emily T.
United States
August 12, 2013
Wonderful hotel with great service
Very friendly and attentive staff. Room was very comfortable and clean.
We had another wonderful stay at Windsor Plaza. We were informed upon our check in that we had been upgraded to the executive room. That was wonderful news after a long 25 hour trip. The room was spacious and comfortable. All the staff were extremely friendly and attentive. Especially Mr.Huy and Mr.Phuong. Mr.Phuong was the extremely friendly door man, who always made sure that I caught a good taxi and was always on hand to help me with my many bags. Mr. Huy was the person who had checked me in & out of the hotel. On the day that we checked out of the hotel, I was in such a rush to catch a plane that I had left my wallet (with all my identification & cash inside) on the check out desk. We had made it all the way down to the main door before being stopped by Mr.Phuong who advised me that I had forgotten sometime in the lobby and that someone was on their way down with it. Mr. Huy had found my wallet on the counter and brought it down to me. I cannot Thank Mr.Huy enough for his honesty. I can't speak highly enough of our experience at Windsor Plaza for their staff had made our trip extremely memorable.

Kent L.
August 10, 2013
Nice and close to the "Chinatown"
Location, friendly and big rooms
Very pleasant and comfortable. Close to many local restaurants and Anh Dong market for shopping. Clean and service-minded staff. Quite a bargain for his hotel.

davuth B.
August 09, 2013
safe and clean
central, luxury, crowd
nearly china town that what I like the most about it.

Tran N.
August 06, 2013
Very nice! But lack of water in the morning.
Nice and luxury hotel, closed to shopping mall, but lack of water in the morning,
Good! Nice hotel! Nice view from the balcony, good food however lack of water in the morning!

yeo J.
August 01, 2013
pleasant, comfortable and easy
loction and shuttle bus availability
Great, staff was very friendly and helpful. rooms are clean and comfortable

Manuel C.
July 30, 2013
A friendly hotel expressive of hospitality
cleanliness, friendly, and very Vietnamese
It was a very very pleasant stay. Makes me feel at home, away from home. And the hotel staff are so friendly and hospitable. The ladies are very pretty too. Its a hotel that certainly gives a very god impression of Vietnam.

John R.
July 22, 2013
Windsor Plaza does it again!
Staff, Food, Services
We had such an enjoyable time (again) at the Windsor Plaza. Friendly staff, great food (as always), beaut rooms and facilities, all located close to the vibrant "non-touristy" area of District 5. The free shuttle service every hour up to Ben Tanh Markets and District 1 was a real plus as well. There were several staff we recognised from our trip 2 years ago and we hope they are still there when we go again next year. PS: The weekend Buffet is the best value in town and has an unbelievable array of dishes.PPS: An Dong Markets located in the lower floors is also a great place to shop with numerous stalls.