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2015
Excellent 8.5
Based on 1246 reviews

Recent customer comments

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Excellent



based on 1246 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.5
  • Food/Dining 8.1

Alison N.
United Kingdom
February 09, 2013
Fantastic location, great hotel, friendly staff.
Really close to the town centre but tucked away a little so quite peaceful.
We really enjoyed it here. It's a 5 minute walk to all the sights and sounds of Hoi An but peacefully tucked away. The rooms were lovely and our patio opened out to the river which was lovely. The only element we were less happy with was the beauticians which we felt didn't offer the best value for money or quality of work.

Christopher C.
Canada
February 08, 2013
great hotel with a quiet location on the river.
excellent service. daily afternoon buffet.
great value for money. roooms are clean,good sheets,comfortable beds.daily laundy nice for long term travellers. buffet breakfast very good. small bar for drinks / late snacks at nite. good size pool with pool bar.staff very attentive. kudos to 'remon",one of the managers.

Gunter Q.
Germany
February 07, 2013
Very nice hotel
Beautiful location.
Very nice hotel in good location. Setting right on the river. Afternoon testing of local specialities is a great idea.

Annette B.
Australia
February 04, 2013
Lovely Hotel manager was especially attentive
location,market tastes,room size, ease to find everything
Excellent hotel for the price would recommend it to anyone Would definately go back and stay again, Manager was espeically nice and helpful. Cocktails by the river as the sun was setting was delightful. Very enjoyable stay.

Deirdre C.
Canada
February 04, 2013
Oasis in the midst of traditional Vietnam
Location, staff, free breakfast and
Not to be missed... Maybe not 5 star, but ambience, peace, and superb staff are worth well more than what you'll spend. Make sure you book the river view deluxe... Patio looking over the river. Breakfast included, 5 minute walk across the bridge to the old town in Hoi An, you'll be sorry you're not staying longer. ( We extended by 2 days, for a total of 5 and were very sorry to leave.)The free local food sampling on premises daily between 4-5 pm ( weather permitting) kept us from checking out more of the local restaurants... Delicious! But when we did visit ... Excellent food, ridiculously low prices. Remo, the food and beverage manager, has excellent suggestions for tailors, restaurants, etc. Bring your favourite clothes to have copied... Extremely inexpensive, excellent tailors. Make sure you have at least 3-4 days for ordering, fitting etc. Do not go to the shops recommended by front staff... Definitely better out there, and their recommendations are due to the 30% kickback they get. Having tried a number of shops would recommend Silk Road, Zen Silk, and Byfas. There is a lovely leather shop on the main drag, Tran Phu, Hieu Da Leather...they can do leather or suede jackets, purses etc... Beautiful work and shockingly low prices. All within walking distance to the hotel. If we ever return to Southeast Asia, we'll make the trip here. Not to miss... A tuk tuk ride through old town, river cruise, and Cargo Restaurant. You won't be disappointed.

LILY H.
United Kingdom
January 30, 2013
great hotel with lovely pool
location near town
this hotel was great, we stay here everytime we visit hoi an (which is quite a lot). location is 5 mins walk from the town over the lantern bridge. rooms are big sizes and pool is usually empty. we normally fly up and arrange the hotel to pick us up from danang airport. prices are which is about more than a taxi but they are waiting for you at the airport and will give you a drink on arrival, whereas you have to find your own taxi when you get there so worth the extra money. in the afternoons there is also a food market where you can sample so local food, certainly a snack filling moment to keep you going until dinner time. we love it.

Karen F.
New Zealand
January 29, 2013
Great location on the river and close to town
Great location right on the river, very peaceful, nice gardens and good pool. Spacious rooms.
The hotel was in a nice setting with lovely gardens and it was very peaceful sitting by the river watching the boats go by. The rooms are spacious and well appointed, and the pool is good too, even a poolside bar. Service was excellent, the staff were really friendly. The daily food market giving guests a chance to sample local food is a great idea.

janine K.
Australia
January 29, 2013
Good value for money friendly great location
Friendly and helpful staff
The staff were very friendly and helpful. I had a great massage and pedicure would recommend this place.

Helen J.
Australia
January 29, 2013
Lovely Resort, great staff.
Really comfortable room, love the complimentary food tasting market every afternoon.
We loved everything about this resort,shuttle boat to town or a 5min walk, breakfast selection good, staff really helpfull and friendly. We look forward to visiting again. Thankyou.

Steven O.
United Kingdom
January 27, 2013
Great hotel with incredibly helpful staff
Location and staff
i stayed for two nights to explore hoi an. i arrived early in the morning after a night bus and they gave me the room early so that i could have a quick rest. very appreciative of what i might need. after going out for the day i returned to a plate of fresh fruit in my room. great stay.