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Excellent 8.7
Based on 544 reviews

Recent customer comments

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based on 544 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

Lisa B.
January 31, 2016
Value for money in a great location
This hotel represents great value for money. We paid extremely reasonable rates via Agoda and for that we had a large, clean room with a very comfortable bed and buffet breakfast for two. The location is excellent. The breakfast was great with a really wide selection to choose from. The service is also very good. We have stayed here before and would do so again.

Todd B.
United States
January 02, 2016
Luxurious stay in Hue
Service, luxury, & a delicious breakfast buffet
The Romance Hotel was a welcome respite from some fun but rustic travel by train through Vietnam. The service was excellent and the staff were very helpful resolving a reservation that was not booked properly on Agoda. The deluxe room was as nice as we've stayed in. The local coffee left something to be desired, but besides that the breakfast buffet had a great selection of delicious choices including plenty of fresh fruit.

Frank A.
December 25, 2015
Very good hotel in Hue
Location - rooms - breakfast
Good hotel in the middle of Hue. the staff was nice and friendly. the hotel is very close to center where you have a lot of good restaurants ; in particularly The golden rice.

December 25, 2015
good hotel
Room, friendly stff, good location
Room is very good, breakfast is variety, friendly staff

Philip C.
United States
November 22, 2015
Good value and location.
1. View 2. Value 3. Helpful
The staffs were helpful and the location is great. The only thing I would point out was there was a wedding that day around dinner time and people were singing Karaoke at the rooftop restaurant. That was kind of loud and bothered me a little bit. Other than that it was great.

Mary A.
United States
August 11, 2015
Great Experience
Staff, hotel doctor, comfort
The stay was wonderful. I became ill, and the staff called the hotel doctor. He came to do two house visits and prescribed five types of meds for $60 American. Over all, the hotel was wonderful in many more ways than I HAVE DESCRIBED HERE.

Teodora K.
United States
July 15, 2015
friendly and helpful staff; cozy place
the friendly staff; the breakfast and big room
We had a wonderful stay. Definitely, we will use the same hotel next time.

bersch H.
July 11, 2015
High Value

Lily K.
United States
March 27, 2015
Very nice hotel, definitely come back
Breakfast, staffs friendliness, room comfort

Patrick B.
January 17, 2015
Great hotel
Food is fantastic, great customer service