Back to hotel info

Excellent 8.9
Based on 1581 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1581 reviews
  • Cleanliness 9.2
  • Facilities 8.7
  • Location 9.4
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.5
  • Food/Dining 8.1

Alison B. from United Kingdom
Couples
Stayed 4 nights in February 2015
Fantastic in every way
Fabulous view, location and breakfast
We stayed here 4 nights in a standard room. I had requested a high floor with a good sea view and Novotel came up trumps with the top floor and the room nearest the sea. We could see down the entire beach from our balcony and had no traffic noise due to the height. The room was spacious and comfortable with a good sized bathroom. The hotel has it's own strip of the beach with good quality loungers and we always managed to get one whatever time we went down to the beach. The pool is very stylish but seems to be permanently in the shade so not so good for sunbathing. Breakfast was excellent with a huge choice of items including roast gammon joints on the carvery and a fabulous coffee / expessso machine. More expensive than the other four star hotels but well worth the extra.
Reviewed March 06, 2015

Kim-Ninh V. from United States
Families with young children
Stayed 2 nights in February 2015
Ok to stay for short trip
location, hotel and staff
Reviewed March 06, 2015

Chris L. from Hong Kong
Solo travelers
Stayed 3 nights in October 2014
Very Good Hotel.
Room comfortable, Facilities such as swimming pool and gym room are available, staff performance shall be good.
Excellent and staff are very helpful.
Reviewed March 04, 2015

Ruth H. from United Kingdom
Couples
Stayed 4 nights in February 2015
Excellent stay
The staff, the food and the standard of gym & spa
Excellent, the staff really made our stay. The food was fantastic and the stag couldn't do enough for us throughout our stay. The spa treatments were excellent too, I would recommend this hotel for sure.
Reviewed March 03, 2015

Richard B. from United States
Families with young children
Stayed 3 nights in February 2015
disappointed
not much to say
not impressed with the business end of this opperation,, and the swimming pool is ridiculous
Reviewed March 03, 2015

Steen B. from Denmark
Families with young children
Stayed 3 nights in February 2015
Our stay in Nha Trang
Service, staff and cleaniness
Everything was perfect. But the prices in the minibar are way too expensive.
Reviewed March 01, 2015

Thao B. from Vietnam
Families with young children
Stayed one night in February 2015
Nice hotel with one of the best view
location, room design, food
very comfortable and really enjoy our vacation
Reviewed February 18, 2015

sieu D. from Australia
Couples
Stayed 4 nights in September 2014
Good Location
Nice and clean hotel, good location and frienly staffs
Very good Location , Strong WF and nice clean room..
Reviewed February 18, 2015

Seamus Y. from Australia
Couples
Stayed 4 nights in February 2015
Over priced-
Excellent gym, great location, room ok
Ok, massively over priced. Is not a 4 star hotel. Way over priced
Reviewed February 15, 2015

Maximilian K. from Singapore
Families with young children
Stayed 3 nights in February 2015
Warm and pleasant staff. Understand English well n
Location, location , location and good service
Nice. Enjoyed the stay very much with our kid. Sea view was excellent. If not for the noisy traffic early in the morning would have preferred to sleep without the air condition.
Reviewed February 05, 2015