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Sunrise Nha Trang Beach Hotel & Spa

12 Tran Phu Street, Xuong Huan, Nha Trang, Vietnam

Excellent 8.7
Based on 935 reviews

Recent customer comments

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Excellent



based on 935 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.9
  • Staff Performance 8.9
  • Value for Money 8.5
  • Food/Dining 8.5

6.7 Graham R.
United Kingdom
June 10, 2013
Swimming pool not in use
Bufffet Breakfast, being across the road from the Beach, Choice of bars
The swimming pool was not in use due to a repair and had been out of use for at least a full week before our arrival. The hotel manager admitted they had not notified Agoda about about this and had we known we would have changed our booking to a different hotel. The pool opened the day before we checked out. I was given a pedicure as compensation by the hotel. We were only told about the option to use another hotel pool the day we complained which was 4 days into our 7 day stay. Besides this being very close to the beach was an advantage.

8.7 Gareth C.
Canada
June 01, 2013
Very enjoyable, comfortable and well placed hotel.
Clean, large rooms, great beach

8.7 Michael S.
Australia
May 27, 2013
The most beautiful views, centrally located.
View from the lounge upstairs, cleanliness, friendly staff.
A great experience! Particularly enjoyed the view from the balcony.

10 Chun H.
Taiwan
May 22, 2013
Good customer service
Good customer service
Good hotel

10 pauline R.
Australia
May 21, 2013
very happy family holiday
staff,room,pool
great family stay with our room having a large balcony which was great for a room service family dinner on a balmy night.we had platters and pizza and drinks. all very affordable.pool was very quiet while we were there so great for family relaxing time. also enjoyed the sky bar, what a sight to overlook while having cocktails.

8.3 Scott L.
Australia
May 19, 2013
Great service, location and pool
Service, pool and breakfast
Excellent 5 star service. The breakfast was simply sublime! We thoroughly enjoyed the pool

8.3 Anthony S.
Canada
May 14, 2013
Beautiful View in buzzing Nha Trang
View, free daily water, gym

8.3 Chuong P.
Vietnam
May 08, 2013
tuyệt vời
vị trí, gần biển, ăn uống tiện lợi

9.7 Kim L.
Australia
May 07, 2013
great comfortable holiday
comfortable bed, great view of the beach and pool. Reasonable price and the service from the staff was great. Stayed at other 5 star hotels in the area too but the room here was larger and beds were m
We stayed at 2 hotels on this trip both were 5 star this was best value for money and was comfy

9.7 mikhail S.
Russia
May 06, 2013
Oh, that pool!
Great breakfast, superb pool, not much noisy location
Pool is round with the architectural ring standing on the columns, so you can hide in its total shadow even in the water. No problems with free sun beds on 1st of May. Kids pool is good. There are 2 depth: 1 stair - 30cm good for my 1,5yo girl, 80cm - good for my 3yo boy. Breakfast is perfect: home-made yogurt, fruits, and many many other meals..:) We had deluxe ocean view: happily we had an angle room - its bigger and very comfortable to stay with 2 little kids. Baby cot is free of charge. The interior design is classic and there are many shelves were you can hide all (dangerous) things away from kids, thats hard to find in the modern design hotels there are no higher shelves, and being in room with kids is the big trouble. The balcony door is beautiful and, the big plus - very difficult to open for 3yo boy. The kids room is 15sq.m room with balls and some plain toys, but for infant it's ok. We hadn't try but nanny is available for small charge if request 4 hour before. The staff is very nice and always pays attention on kids. The beach is good, they keeping its clean, the only one but big minus - is the absence of the showers near the beach. It's not so noisy as in the central area - very good to relax. And, of course, crossing the roads - it's not a problem - I did it with 2 little kids and stroller - it's ok, there is a man who always helps. The distance is really very little (in center area it's much longer). The NhaTrang Center is just 100meters away - it's touristic oriented market with nice variety of fruits. If you need clothes better go to Maximart. All in all, I think it's Great and found 2 little minuses to improve - absence of showers at the beach and strange coffe at breakfasts.