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Above average 6.0
Based on 112 reviews

Recent customer comments

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Above average



based on 112 reviews
  • Hotel Condition/Cleanliness 6.1
  • Location 6.5
  • Room Comfort/Standard 6.4
  • Service 6.1
  • Value for Money 5.8
  • Food/Dining 5.4

antje K.
Germany
January 18, 2013
living almost on the beach
very close to the beach
located at the end of the hotel area outside town, good to have moped to get around as there is not much in walking distance. bungalows nicely located near the beach, but very noisy from breakfast garden restaurant in the morning (start at 6.30!) and building works in resort next door. room was clean but needs renovation(paint coming off the wall, moldy wall by the shower...), staff spoke very little english,cleaning girls knocked on the door at 8 am wanting to clean the room. nice breakfast buffet, great seafood bbq on the beach.very good massage spa at the hotel.

Richard B.
United Kingdom
January 13, 2013
Good Location
Third Hotel on our tour of Vietnam. Staff were friendly and polite. Room was clean and bed was comfortable. Laundry service was quick. Hotel is a short taxi ride into town. Good restaurants and cafes. The beach is wonderful and you are not subject to many Vendors. Breakfast was average, dont be too late as it will all be gone! Wifi doesnt work in the rooms, you need to acces it in the hotel lobby.

THI L.
Vietnam
January 11, 2013
under-waterline of hotel show front of restaurant
It s bad hotel... Not resort ...
This hotel should close and fix if they want to keep business ! It s broken !!! Phu Quoc has nothing to see except bad under-waterline !

mary S.
United States
January 08, 2013
Great location, but needs LOTS of maintenance!
Nice to eat meals on the beach
Bed was hard!! Food was good with great variety. We did enjoy the beach front room with balcony overlooking the ocean. Was difficult to communicate due to language differences--need more English speaking staff!

federico D.
Italy
January 07, 2013
Old and decadent resort, not value for money
Beach
The boungalows are old and quite dirty, the sink and the shower are rusty and didn't have hot water the first day. The breakfast is really unpleasant (we even saw a worm next to the food counter). The location is not so good (there is nothing at a walking distance besides the resort beach). The swimming pool is dirty. Not reccomanded at all.

linda Z.
Sweden
January 07, 2013
Good hotel
Nice beach
Good hotel by long. Beach. Hotelstaff has motorbikes for rent and restaurant on the beach.

melissa W.
Australia
January 05, 2013
Quiet, beautiful stretch of beach, nice rooms
Beach not too busy, quiet location
nice quiet location away from the densely packed parts near the town. it is inbetween a larger resort and a development so the hotel has a gorgeous, uncrowded stretch of beach. and not too far from the airport (but you can't hear/see it at all) now that it has moved. got a free upgrade from a Superior to Beach Bungalow too which was lovely.

Ruggero M.
Italy
December 31, 2012
Outdated accommodation...not advised
On the beach
Location is ok but this hotel is an old Asian resort not suitable for Western travelers. Rates are not that cheap and new facilities are being built on the island with much better services and decent cleanliness. This hotel is old, food is not even decent (live warm spotted next to breakfast servings..beware!). Staff are doing whatever they can but this place cannot keep up with 2012 or even with what it's around.

Arun I.
India
December 29, 2012
Worst hotel I've ever stayed in!
Good service
Rooms are in bad condition - breakfast is pathetic. I found live worms next to the breakfast table.

Jean R.
Canada
March 11, 2012
Great Hotel and very good service
Good location beautiful beach,
Lovely place and very good staff. The beach and the romm it s very clean. But for the meals it s medium