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Very good 7.8
Based on 172 reviews

Recent customer comments

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Very good



based on 172 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 6.0
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Service 8.6
  • Value for Money 7.4
  • Food/Dining 6.8

HoongChew L.
Malaysia
August 15, 2012
Beautiful hotel with an ancient touch
Lovely wooden theme room complete with wooden bathtub.
The room is clean and spacious, gotta love the big wooden bathtub and sink. The housekeeping did a good job cleaning the room getting rid of sand off the floor during our 3 days stay. Expect long walk from lobby to guest room or beach, with many steps and slopes, inconvenience for those with baby stroller or wheel chair. Breakfast buffet is ok, but the dinner service is horribly slow. Our food arrived almost an hour late, but the waiter did apologize saying they are short on staff. The front desk staff and waiters English is quite good, and they are very helpful. The spa is good too.

Mark S.
Australia
August 06, 2012
Great Hotel, Fantastic Staff.
Cleanliness and attentive staff, big rooms
The rooms were big and spacious, clean and comfortable. The staff attentive and the location was 1st class. Grat value for money

John C.
Canada
July 29, 2012
Great detail in the rooms in a very pretty village
The rooms are quite special with the wooden tubs and sinks. You feel a little like you've been transported to another time but with modern amenities i.e. glass shower stall and AC.
Rooms are great and breakfast is pretty good. The dining room needs to have a better selection and it needs to be marketed, very few people ate there in the evening. Given the price, would probably opt for La Veranda if we were to return although Long Beach resort felt more authentic. Staff needs to be better informed about nearby restaurants and activities.

Truong A.
United States
July 23, 2012
Beautiful hotel!!!
The hotel is beautiful and it has a beach and a swimming pool
The hotel is very beautiful our room was 2 stories, and very nicely decorated... The staff is very friendly and very helpful, once they understand what you want. one night we order room service and it was very good.... But the hotel is kind of pricy...

Tim B.
United Kingdom
June 14, 2012
Decent hotel with nice rooms, but can improve
Good rooms, nice beach
One of a handful of higher end hotels in Phu Quoc, which has fairly recently become part of the Berjaya chain. It has good rooms, nice beach, friendly staff, but it has some way to go to be a really good hotel. The service is average for the cost, the food was only ok, but there is huge potential to make it a really good hotel if someone with creativity and management skill drives it forward.

Nicholas T.
Australia
April 28, 2012
Peaceful, relaxing resort in great beach location
Great beach location, good rooms, very peaceful and beautiful grounds.
The hotel is situated on a quiet part of the beach, so it's super relaxing but it's still an easy walk up the beach to lots of bars and restaurants. The hotel has it's own bar and restaurant right on the beach with great food but it's a little pricey. The swimming pool is fantastic and right on the beach.

Steven C.
Canada
April 01, 2012
great location, noisy due to construction
pool was great temperature, morning breakfast was great
overall a great resort very relaxing. there could use to be more comfortable pool and beach chairs. as well the bungalow we were expecting was more of a room in a garden, not quite what we expected. the fitness room was so small and not welcoming at all.

Anja W.
Switzerland
March 15, 2012
Great resort, nice wooden houses
The ancient wooden houses
Very nice resort. Wooden houses, called ancient houses. All made of wood. Bathrooms very nice, wooden bathtub, wooden sink, separate shower. Surrounded by tropical gardens, pools, sprinklers. Wonderful beach, white sand, nice beach restaurant. Lotus pond between beach and houses. Good spa. Friendly staff.

Arnold N.
Sweden
March 06, 2012
Long Beach Resort - Phu Quoc Island
Everything
everything nice, no western staff, yes :)... exept for the exellent french chef. highly recommended place.

albert C.
Spain
February 26, 2012
Nice hotel
Peace and quiet
nice hotel with lovely rooms. a bit far from the main cluster of hotels in phu quoc but if you are looking for a more relaxed place this is for you.