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Royal Hotel And Healthcare Resort Quy Nhon

01 Han Mac Tu Str., City Beach, Quy Nhon (Binh Dinh), Vietnam

Very good 7.2
Based on 156 reviews

Recent customer comments

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Very good



based on 156 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 5.6
  • Location 7.9
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 6.3

Amicia M.
United Kingdom
October 22, 2011
Lovely room
Rooms
Great rooms. Lots of litter near the hotel, we had to ask the staff twice to clear it. Breakfast could have had more variety.

Gary R.
United Kingdom
September 22, 2011
Great rooms but check your bill.
clean good views
great clean and huge rooms. if you get a third floor seaview then great but 1st and second you will only see trees. breakfast good. pool area a little run down but ok. when you leave check your bill. tried to charge me 3 times the bill for reasons of extra service charges over the 5% published in the room service menu because of late ordering (not the case). also gave us large portions (unrequested) so tried to charge for this. beware, only pay 10% vat and 5% service and ignore the scams.put your foot down and don't budge. apparently the food and beverage don't communicate with front of house so this is a common problem. f of h have to pay for any bill discrepancies. odd!!!

James S.
United Kingdom
September 20, 2011
Lovely location but empty and service eccentric.
Room spacious with well equipped bathroom. Lovely sea views
Only a handful of other guests, mainly business men. At far end of beach from town so difficult to walk to bars or restaurants. Only food available apart from breakfast is room service. Breakfast cold, even tea and coffee, and erratic depending upon number of guests.

jason W.
United Kingdom
September 10, 2011
Beautiful but badly run
Amazing location, lovely rooms
The hotel is beautiful, and is located right by the sea. It has a quiet end of beach and feels very private. The rooms were wonderful, and the pool was nice. The problem we had was that the hotel is very badly run, the staff are not well trained (although were never rude)- they struggle with english, and made lots of mistakes whilst we were there (including the time of our bus, which meant we had some angry fellow passengers when we turned up late) The restaurant was ok, but loads of stuff on the menu was not available. Its a shame because the hotel is of such a high standard (and price) that the service should match.

darren A.
Australia
September 03, 2011
you will regret it
beach
I did have a long list of things to say but i'll keep it short. The place is falling down the repairs that are being done are done sub standed, the bed is the worst of all the hotels i stayed in and the staff have no English. The beach is nice but getting there is dangerous as the stairs down are falling apart and held up with rope. The shipwreck restaurant was closed.

Vivian M.
Australia
August 31, 2011
Rooms very nice
Reception
Would not eat at there resturant, it was something out of faulty towers not good at all and wouldnt stay again.

Robert B.
United States
August 30, 2011
excellent hot tubs resort
closed to the beach, nice hot tubs at spa
The resort which is closed to the beach is really nice, but I saw the drain (waste water) runs from hotel to the sea which is black and dirty. I think it will affect to the beach where many people swim there. The hotel rooms are big but I feel the matresses are so hard and noisy, i could barely sleep that night. I think its better if you could supply better matressess. However, the spa is cool. I love the hot and massage tubs alot. i felt very relaxed. But my massage girl didn't do a good job. We 3 people had massage but only my wife liked one girl whose name is Gam. My sister in law was upset about her massage girl. By the way, I would like to give some ideas if the hotel think they can make a better change. Thank you very much

Rachel W.
New Zealand
August 28, 2011
Okay hotel - a little run down
Clean and tidy
This hotel is good value for money however don't a fancy resort. It is a bit old school yet the staff are friendly and the rooms are clean.

Nhan T.
United States
July 22, 2011
Beach front hotel in Quy Nhon with lousy service
beach front location and near city center
When we first arrived, the resort seemed ok with its good location, right on the sea view boulevard of Quy nhon city. The room was quite nice with its ocean view and wooden floor and nice quality wood furniture. However, when we turned on the AC, it's not working at all while outside temperature was around 36C ! We called reception and been told to wait a while for the AC to start cooling. Another 15 min, I made another call and they told me they would send technician to our room. Another 15 min, I called again and this time they said the AC in that room was not working so they would switch us to another room. Just for short, I sweated like a pig and asked for help and it finally came after 1 hr! The breakfast was horrible. It virtually offered nothing with quality that you can eat .

Scott M.
Australia
July 21, 2011
nice room and pool
pool, rooms, balconies, views
The hotel is in an excellent location. The rooms are nice, but have very limited English channels on TV. The beach is right on your doorstep and the pool is nice.