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Sao Mai Hotel

No.20, Phan Chu Trinh Street, Dien Bien,, Thanh Hoa / Sam Son Beach, Thanh Hoa / Sam Son Beach, Vietnam (Show on map)

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Hotel Area: Thanh Hoa / Sam Son Beach Number of Rooms: 100

Recent customer reviews

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Good

7.2

based on
6 reviews

Value for Money
7.3
Location
8.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.0
Food/Dining
6.3
All reviews (6)
Michael B. Solo travelers United Kingdom, November 17, 2012
One of worst 3 hotels in 70 countries

Best performance in moving me to better hotel
4.3
No consideration for hotel guests. Loud booming music from 11th floor ballroom from 7;30 am to entertain staff in prep for wedding receptions. Only interest of management is to stage big events. Ignore needs of regular hotel guests. Poorly equipped and insulated rooms. Bad attitude of staff who could not care less. Poor breakfast facility. Noisy traffic disturbances from 5:30am. Disrespectful unresponsive top management. Overall disaster!
Travel tip: Avoid at all cost
Brian B. Families with young children United Kingdom, September 28, 2012
Great for Business, near Railway, Good Facilities

Swimming Pool, Restaurants and Location
7.3
We booked a few nights in Thanh Hoa to break up our journey from Sapa to Ho Chi Minh City. The hotel looked clean and had decent reviews which it lived up to. Most importantly it had a pool for my 8 year old daughter and was near the station. We were amazed to have the Olympic sized and immaculate pool to ourselves all day every day. Our room was enormous and well kept, but the carpet was full of cigarette burns and there were matches and ashtrays in the room (but it did not smell of cigarettes somehow). The food was great and the restaurants diverse. The one on the 12th (top) floor was really nice with panoramic views over the city, while the restaurant next door (part of the hotel) on the ground floor served a comprehensive menu (snake head, ostrich and a few more surprising offerings, seriously) but appeared grubby and untidy. The hotel itself seemed geared around businessmen (which it was full of) and weddings (which there was one of when we were there that was nice and went off well). In the 3 nights and 4 days we stayed there English was a constant struggle and we had to thank Google translate on the IPad for assistance in every communication, which made every transaction a real struggle, it was the same in the city too.
James B. Solo travelers United Kingdom, January 17, 2012
Very noisy road in front of hotel

Centre of Thanh Hoa
7
this hotel is not the best but inexpensive and adequate for a night's stay. the worst thing was the incredibly noisy rooms from the traffic at the front of the hotel. i got woken up by obnoxious trucks at several points in the night. if the windows were double-glazed it would cut down the noise but little chance of that. no restaurant in the hotel itself, one eats at the restaurant of the hotel next door where, when i was there, had several tables of men drinking from beer cases lain on the floor beside them, clearly intent on getting very drunk.
Hotel Feature Tip: I should get a room at the back of the hotel. It conceivably might be quieter!
Alexandre F. Couples France, April 14, 2012
Grand hôtel très bien situé en centre ville.

Belle chambre. Excellent rapport qualité prix.
7.7
Cet hôtel de type un peu soviétique commence un peu à dater. Les chambres, toutefois sont grandes, très confortables. Et le prix, tout à fait attractif. Bon emplacement au centre de cette ville aérée, agréable, très proche de la mer.
Duong H. Families with young children Vietnam, July 28, 2012
Khách sạn đáng yêu với thái độ phục vụ niền nở

Rộng rãi, sạch sẽ, bữa sáng nhiều lựa chọn
9
Hài lòng với khách sạn và sẽ quay lại nếu có dịp nghỉ tại Thanh Hóa.
Hien V. Couples Vietnam, June 24, 2012
Don khach rat vui ve

Co ho boi va dc bao ve tot
8
Ks la noi rat tien loi cho ai chua toi thanh hoa. Rat gan quan truong va cac hoat dong khac. Tien loi vi tu ks di ra sam son chi mat co 20' lai xe. An toan va yen tinh
Restaurant Tip: Theo toi k nen ra ngoai ma nen su dung tai ks vi gia ca chap nhan dc
 

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