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Recent customer comments

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Very good

based on 1291 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 6.5
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Donald H.
United Kingdom
November 26, 2013
A good choice for a short stay
proffesional staff, cleanroom ,good breakfast
I enjoyed my two day stay,everything was as expected from a hotel chain that I had previously used in Hanoi,Very good quality for a reasonable cost

Kylie T.
November 21, 2013
Close to markets
Close to markets

November 17, 2013
Unhappy experience
Location, Size of room and price
Staff not friendly but I have to say, when I met up with the hotel front desk manager, she is superb and nice. However, overall, the staff over there don't smile and not helpful enough. Decoration bit old style (lots of wooden panel and decorative items). Inside room don't have computer, even I was stayed in the suite room

fook O.
November 16, 2013
nice hotel
large bath tub for 2 person ,clean room , near to food
Try to get high floor during the night their will be alot of sound from the traffic.

United States
November 16, 2013
Close to all shopping centers.
Location. Price, and cool air cond.
The room and the bathroom a bit small. But the location of the hotel is perfect for night life and dinning and shopping.

howard G.
United States
November 14, 2013
Clean room but was small. Beds creaked, food OK.
Location OK, staff is courteous, price is reasonalble.
We booked 4 rooms as a group. The consensus is the rooms were small, the beds made creaking noises. Food was OK, staff is courteous but could do more if they would assist foreign guests with more info about their surroundings, such as shopping areas, local market and restaurants. Location is good because it is closed to the market.

Angela H.
November 13, 2013
Good location
Staff were friendly, decent breakfast, good location
My only issue was my price included airport transfers. The hotel was not at the airport waiting on my arrival, so i had to take a cab and I then had to pay for my transfer back to the airport for my departure.

Yu C.
November 06, 2013
feel great and easy access to other part in city
great locatio, nice hotel with great breakfast and great staff

Trong V.
November 05, 2013
Normal stay
Good central location,Friendliness of the Staff, cleanliness of the room
We have a nice stay without problem. However for the quality of the room, the price is on the high range and the current price proposed by the Hotel is not as attractive as the neighboring hotels.However the staff is very friendly and have a good customer service attitude.

edith S.
October 27, 2013
Great location, Friendly staff
Location, Clean, Friendly
Great stay. Great location, city center within walking distance.