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About Asian Ruby Hotel Hanoi

Description

Situated within Hanoi’s historic Old Quarter, Essence d'Orient Hotel & Spa offers modern accommodation with 32-inch cable flat-screen TVs. Essence d'Orient Hotel & Spa is within walking distance of popular Dong Xuan Market and 3 km from the One Pillar Pagoda. It is just 2 minutes by foot from scenic Hoan Kiem Lake. Air-conditioned rooms at Essence d'Orient Hotel & Spa are well-equipped with a safe, tea/coffee maker and a fridge. Private bathrooms have rain shower facility and hairdryer. Guests may indulge in a relaxing massage at the Essence Spa or make sightseeing arrangements are the tour desk. Airport shuttle and car hire services are also provided. Buffet breakfast and tasty Vietnamese meals can be enjoyed at the hotel's Essence restaurant located on the ground floor.
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Features

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • library
  • luggage storage
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • tours

Sports and Recreation

  • massage
  • spa

Internet

  • free Wi-Fi in all rooms

Parking

  • car park
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note that guests who require early check-in before 10:00 will have to pay an additional surcharge, inclusive of a buffet breakfast. This service is subject to availability. Early check-in before 14:00 is free of charge, subject to availability of the room.
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Recent customer comments

Filter by traveler type
All reviews (555)

Business travelers (44)

Couples (305)

Solo travelers (117)

Families with young children (12)

Families with older children (25)

Groups (52)

Very good
7.9
Hotel Condition/Cleanliness
8.1
Location
8.7
Room Comfort/Standard
8.0
Staff Performance
8.0
Value for Money
8.0
Food/Dining
6.5

4.3 Shelley A.
United States of America
June 15, 2014
Bad experience from the minute our plane landed
Location. Great restaurants nearby.
Rooms dirty. Staff rude and unhelpful. Left us stranded at the airport. We had to call 4 times until we found our driver. Breakfast inedible.

6.3 Thi L.
Vietnam
December 27, 2013
It was alright with what we paid for what we got!
Staffs are nice but should have known about their city to help answer some information such as city visit, restaurants, attractions...

8 michael M.
France
December 02, 2013
It is aperfect window on Hanoi , a base to visit
Rooms confort, staff , location
Very nice;; The only problems were Wifi often way too weak to even open mail, poor breakfast

6 neal G.
Australia
October 29, 2013
it was ok
location, location, location

8.7 Ngai K.
Singapore
October 29, 2013
Just the hotel I am looking for in Hanoi.
Convenience location, hotel staff are helpful and room is clean/comfortable.Of course, the hotel rate is attractive
A pleasant trip and stay there. Able to use the hotel table computer for contact as I did not bring the note book along this trip.

9 Brigitte C.
United States of America
October 13, 2013
Friendly and Fine
Genuine kindness, excellent wi-fi, business-class amenities
Professional early check-in at 9:00 a.m. Consistently demonstrated the efficiency and effectiveness we have come to expect and enjoy with the Asia Ruby Hotel group.

7.7 Mark E.
Australia
October 14, 2013
Friendly and helpful staff, good location.
Location in old quarter, staff and value for money.
Helpful and friendly staff, good location in busy area.

10 Trinh K.
Vietnam
October 05, 2013
All in one hotel, high quality, best services
Friendly staffs, high quality with reasonable and affordable price, large and nice room designs
I had a wonferful trip in hanoi and especialy by staying at the asian ruby hotel, which is located at the center of the city.i was welcomed by very polite and friendly staffs. Awesome hotel with best service, perfect location, great breakfast. Definitely will come back again, and highly recommended without hesitation!!!!!

9.7 simon D.
France
October 07, 2013
Very pleasant stay
Very convenient location, friendly staff and comfortable room
Very pleasant hotel, staff was polite, helpful and efficient. Good location, and excellent value for the price. Highly recommended for a touristic stay in Hanoi.

10 thi P.
France
September 29, 2013
Excellent hotel
Clean, in center, excellent service
Very nice hotel, big room, very clean, excellent service


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