Excellent 8.3
Based on 22 reviews

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About Aso Plaza Hotel

Description

For travelers who want to take in the sights and sounds of Kumamoto, Aso Plaza Hotel is the perfect choice. Set 5 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Aso Plaza Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including sauna, hot spring bath, outdoor pool, spa, massage, to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Aso Plaza Hotel the perfect base from which to enjoy your stay in Kumamoto.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Sauna
  • Spa
  • Massage(s)
  • Karaoke

Swimming & soaking

  • Hot spring bath
  • Swimming pool [outdoor]

Food & beverage

  • Restaurant(s)

Pets

  • Pets allowed

Guest services

  • Luggage storage

On-site facilities

  • Facilities for disabled guests
  • Garden
  • Elevator
  • Nightclub
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • Japanese
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 680 USD
Check-In From: 03:00PM
Check-Out Until: 10:00AM
Distance from City Center: 5 km
Distance to Airport: 30km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: No
Number of Floors: 7
Number of Rooms : 100
Reception Open Until: 10:00AM
Room Voltage: 100
Time to Airport (Minutes): 40
Year Hotel Built: 1960
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.5
  • Facilities 10.0
  • Location 7.8
  • Room Comfort/Standard 8.4
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 8.4

KA Y. from Hong Kong
Groups
Stayed one night in February 2016
Comfortable onsen hotel
onsen with great view, nice room and good breakfast
it is a relaxing place if you like onsen
Reviewed February 12, 2016

Thiam L. from Singapore
Couples
Stayed one night in February 2015
Aso Plaza Hotel-For relaxation
Onsen, Mt. Aso View
We stayed in a 12.4 sqm Japanese room on 2015, Feb 23. Surprisingly, with enough space for a few big luggage. The futon is comfortable and there is a balcony facing Mt. Aso. Wifi is only available at the lobby. The service is better than a 3-star hotel as the staff takes time to explain the available facililties and also bring our luggage to the room during check-in. 4 onsen are available on level 1 & 7. The level 1 onsen is bigger with nice view from the outdoor onsen. The outdoor onsen at level 7 is not within the indoor onsen which is unusual. From the outdoor onsen, one has to walk through the cold and windy open area, to the indoor onsen or hotel corridor. The quality of the 11th course dinner and a japanese buffet breakfast are average. The ordered horse shashimi felt frozen. The hotel is 15 minutes away from the city. The free pickup is available from 3pm to 6pm (need reservation). Though we didn't reserve it, the friendly tourist information at the JR station helped to arrange for a pick-up. They are only two free shuttle to the JR Station before 10 am (check-out). While we are prepared to take our own public bus after check-out, another staff offers to send us with other tourists to the station in a mini-bus. Maybe they can improve on this area. To reach Aso from Kumamoto, there are 4 Express train per day (around 1 hr) or local train (require 1 transfer, 1.5 hr). Alternatively, Trans-Kyushu Bus is another choice. We paid around S$275 for a half-board room. We had stayed at bigger hotel, with better food quality, onsen and easier transportation or walking distance to the tourist area, at a similar pricing. The least they could do is to provide a regular time slot for pick-up and send-off free shuttle to/from the station. Overall, the hotel is suitable for those who drive or stay more than 1 night as the tourist attractions are at different areas. There are more buses to the Mt. Aso area and nearby attractions from the city.
Reviewed March 09, 2015

Elaine L. from Hong Kong
Couples
Stayed one night in February 2015
Convenient location with great view of Mt. Aso
Great view of Mt. Aso, onsen facility and good food
Hotel has great view of Mt. Aso, multiple onsen facility for guests to experience and good food. The only thing is hotel is a bit old and cleanliness can be improved as I had some bed bug bites from the stay.
Reviewed February 23, 2015

Glenn J. from Singapore
Couples
Stayed one night in November 2014
Fabulous Hotel
Room was just superb, excellent food -half board and very friendly staff
A great hotel and very near the volcano Mt. Aso - very scenic place, lots of hot springs and a good chance to enjoy the countryside. Hotel parking is free. A supermarket is just a short 5 minute walk from the hotel and prices are very good for Japan. Highly recommend this hotel to anyone that wishes to enjoy a more traditional Japanese style rooms and food.
Reviewed November 25, 2014

Yeo H. from Singapore
Families with older children
Stayed one night in November 2014
Friendly staff
Good food ,friendly staff and good service
Great. They will go to the station to pick you.
Reviewed November 23, 2014

Dorothy H. from Hong Kong
Groups
Stayed one night in October 2014
Outdooe Hotspring on top floor
Hot Spring
Hot springs are available on 1/F and 7/F. You can see the sky and stars while enjoying hot spring.
Reviewed October 03, 2014

Man L. from Hong Kong
Families with young children
Stayed 2 nights in August 2014
good onsen
onsen, food, shopping
room is large, comfortable and clean. food is delicious. two onsens are available. one is at the roof top with outdoors facility. can watch stars while enjoying onsen. good onsen facility.
Reviewed October 03, 2014

Cecilia Y. from Hong Kong
Couples
Stayed one night in September 2014
good hotel for relaxation
nice food, good view and good hot spring
overall experience is good, but the hotel is a bit old
Reviewed September 14, 2014

Sze C. from China
Couples
Stayed one night in August 2014
Relax and have a great hot spring!
Staff is so helpful and can speak English! Free parking!
Dinner is delicious and buffer breakfast! Very nice and helpful staff! Great view in hot spring, but it's not very hot!
Reviewed August 13, 2014

Yung W. from Hong Kong
Families with young children
Stayed one night in August 2014
Will stay it again next time
Friendly staff, good food and nice hotel location
enough packing slot, no problem to get one. Front desk staff is very friendly. We got a big room combination of TT me and twins bed. My kids enjoy TT me very much. Hotel alos organized some entertainment to kids at night for free. That was a bit suprise to us. Hote spring is great. It was a good price for morning jogging that I did.
Reviewed August 07, 2014



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