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Very good

based on 3811 reviews
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 8.2
  • Food/Dining 7.4

Ravi S.
United States
January 08, 2012
Mixed bag
Location, about 5 minute walk to the beach, ample breakfast
The staff are not pleasant - bored, dismissive, quite unwilling to acknowledge that there may be problems; the key card to enter the room kept not working, necessitating going back down to the lobby to have the keycard reset. Finally they had to repair the lock, though the problem reoccurred. When we checked in the refrigerator did not work, nor did the room safe; howeevr, they did send a repairman right away and it did get fixed. It appears that the hotel could use a thorough upgrade. Breakfast is good but otherwise the restaurant is overpriced. next door is an elegant hotel, Nap, and they had a wonderful fixed price Thai buffet for 300 Baht- about half the price of the meals in the hotel's restaurant. And the Internet connection was way too slow, almost useless. Not the best value hotel.

Charles M.
January 07, 2012
Good Location
Location Staff
This hotel is located a 5 minute walk to the beach. It is clean and comfortable. It is definitely a great value for money. The breakfast includes good variety and very good. It is located close to the action but is just far enough away. It has everything that you require. I enjoyed my stay and would return.

January 07, 2012
great location at patong
far enough from the bustling street, close enough to the action.
nice rooms at a great price. staff are friendly and free internet is available in the hotel. serves good variety of breakfast. within walking distance to patong beach and bangla street.

Catalin D.
January 05, 2012
Nice place to stay at when visting phuket
Nice rooms and nice bathrooms
when we arrived a double bed room (as we booked) was not available and we were put in a twin bed room for one night. second day when they switched our rooms they left our luggage in the lobby unattended instead of moving it into the new room. nevertheless, with this exception the stuff was mostly helpful and our stay at the aspery was quite nice. the location is also good 5 minutes away from the beach and about 10-15 minutes walking from the main party street - bangla road

Siti B.
January 04, 2012
Lovely hotel
Good location
We checked in late about 11ish PM Phuket time. Have indicated on email prior to our stay (check-in date 23 Dec) that we would like the highest floor but email was not attended. When we arrived, there wasnt any extra bed given despite having paid for it. What we get instead was a fold in two mattress. :/ Overall, our stay was OK. Like the location cos its ideal for shoppers like me.

Christine T.
January 04, 2012
I love this place
good location, nice staff, affordable, clean and nice room
I love this place because it's very affordable yet it is very near the beach. It also has really nice and accomodating staff. The rooms are nice too!

Wai C.
January 04, 2012
Nice hotel with great service
Close to Bangla Road and beach
we thoroughly enjoyed our stay at aspery hotel. rooms were clean and spacious. wifi available in rooms, and computers are available for guests in the lobby area of both hotel buildings. the staffs were courteous and they provided us with excellent service. will definitely stay at this hotel again in the future.

Aras I.
January 03, 2012
Nice hotel away from the noise
clean, near beach, bars and restaurants
Nice hotel and reasonable priced. Fast wifi and real nice firm mattress. Close to beach 5 min, bars and restaurants. Also 5 min from Bangla rd if interested in wilder night. Overall a nice hotel.

Petra K.
January 02, 2012
great location, spacious rooms, excellent staff
very clean, kind people, best massage in Thai
pathong is not a place where we would come back, but Aspery is a great hotel, very comfortable, clean, safe and service with a smile

thana B.
United Kingdom
December 30, 2011
Food poisoning sewage smell cockroches ants rude
short walk to the beach 10mins and lots of places to eat the waiters are very polite and the room cleaners yet the owner manager is so rude and so is her reception staff
we thought it was a good choice as the revies were nice yet when we got there the reception was not attentive and did not help with our bags the lift did not always work and there was not a sea view room like we booked and there is no view let alone a sea view fromm the roof pool just a building. very loud at night can not sleep and walls are so thin you can here the people next door making love and laughing being drunk at all hours. a very bad sewage smell from the drains in the toilet small rooms even though i booked the bigger room small cockroches and ants in the room. bed is hard and they do not change the sheets everyday it was only on the 4th day they changed Them and we left on the 5th day. some staff were nice others were just not and the owner is just crazy as her staff said and they said she does not care about the customers and that the customers always complain about her. when i asked to change our room the girl at reception said yes and had a boy show me the room i went the next morning to change the room and the owner said there is no room and that i must be lying and that i did not see no room. and at the breakfast which has a lot of choice but is not all tasty after the owner was sitting nearby and when i was leaving she sent a girl to say to me that if i left food again they would charge me 250bht more it is a buffet yet i should only take what i can eat and i said i ate what i liked and what i did not like i left...i have statyed in many hotels in the last 20 years and this treatment i had never seen before!!!! And then she said that she knows i am sad that she did not change the room for me and i said i did not even mention it yet she just came and picked at me for not finishing my food outrages!!! and then i had 2 crossants in my hand which i was taking for my 1 year old as that is all he eats yet he just had juice with his dad who had to take him up to change his nappy the owner pointed to my hand saying i cant take food away!OH MY GOD RUDE!