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2015
Very good 8.0
Based on 816 reviews

Recent customer comments

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Very good



based on 816 reviews
  • Cleanliness 8.3
  • Facilities 7.8
  • Location 7.7
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.4
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Melissa Y.
Australia
November 08, 2014
Has the looks
3 best things- pool, location, rooftop view
Room was nice but the kitchen was basically empty (we were upgraded for free but i had actually booked a room with a balcony and chairs and we lost that because of the upgrade). Bed was very comfy, bathroom nice ad clean, working aircon, great tv channels, nice warm pool and beautiful views from the rooftop bar. Breakfast buffet was not so good, the fruit section was all uncovered with flies. Otherwise good

Ben P.
Hong Kong
October 26, 2014
reasonable hotel
Environment, People and Room

Pei L.
Malaysia
October 22, 2014
Comfortable and clean hotel
Spacious, Comfortable and Clean

Maria M.
Australia
October 22, 2014
A Nightmare
The Staff
I prepaid my booking for this hotel prior to checking in, if I hadnt I would have checked out on day 2. From the first day to the very last it's been a series of never-ending problems and their solution was merely to say sorry and they think it is enough. the Managers had zero idea about public relations and customer satisfaction!!!!!! I will be contacting Agoda and the Aston Group with regards to the serious problems I had with this hotel. If anybody might suggest I am over-reacting, feel free to check all my other reviews here. I have NEVER had the problems I experienced at this hotel in the 20 years I've been traveling.

Nen L.
Australia
October 21, 2014
good location, comfort room, friendly staff
good location, comfort room, friendly staff
location is good, friendly staff and comfort room

Ahmad O.
Malaysia
September 25, 2014
Halal Restaurant Hotel
The halal food, and that's about it
No fuss, except the creation of room key was not working when we arrived. We were told we were upgraded from the suite but the room was at the far end of the hotel. After making a fuss, they moved us closer to the lobby the next day. We did not stay long enough to enjoy the facilities. When we wanted to go to the pool after 2 days of site seeing, the pool was being cleaned.

Colin B.
Australia
September 24, 2014
Pleasant stay and hotel still in reasonable condit
room size, internet speed, staff performance
We stayed here ~4 yrs ago when new and hotel is still in reasonable condition. Staff are great and always found a solution to any prob very fast. Internet speed was very good for Bali ~2mmb/s up, 4.5mbs down and reliable. Good area with convenience stores close by.

Hizkia L.
Indonesia
September 24, 2014
Aston is an OK hoatel
food, swimming pool, staff
I was there for 1 night only, staff were great, food was okay, just my room was not that clean.

mohamad A.
Malaysia
September 21, 2014
Nice and peaceful
Smimming pool
Nice and easy

Andy P.
Indonesia
September 21, 2014
Awesome hotel
Location, Food, Condition
The place is awesome, the location is very good, near airport and other cool place