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Aston Marina Hotel

Marina Mediterania, Tower A, Jl. Lodan Raya No. 2A, Ancol, Jakarta, Indonesia (Show on map)

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Area: Ancol Number of Rooms: 358
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
1459 reviews

Value for Money
7.1
Location
7.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.3
Food/Dining
6.9
All reviews (1459)
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Gordon T. Families with young children Singapore, June 9, 2014
Old, little customer satisfaction, near attraction
3
Struggled to find anything except its near Dunia Fantasy Very unhappy with the stay. Wifi was down not just in room but at lobby too. Despite asking both front desk and manager, who replied they will send someone to fix it, nothing was done and no one got back to us. Location was near Dunia Fantasy but apart from that, it takes an hour to get to any proper shopping centre because of the Jakarta jam. There were only 4 lifts serving 20 floors and unfortunately, there was a convention and it took at least 10-15 mins to get to the lobby or back to the room in the morning. Room wise, there were mosquitoes inside the two bedroom that we stayed and the kids were bitten quite badly. The toilet walls were moldy. The sofa had very prominent stains and didnt look like it has been vacuumed or cleaned in a long while.
Jenny L. Solo travelers Indonesia, June 8, 2014
The hotel room is nice and spacious for 2 persons

Comfortable, neat and feels like home
8.7
The room is great, the view is cool, the food is delicious but the checking in service and the room service is taking too long.
Ruzanna H. Groups Singapore, June 8, 2014
Staff need to be attentive .

Bed
5
Ok . Ok ok ok ok ok ok ok Not do good. Never clean the room never top up the free tea n coffe for daily thing
Kristianto G. Families with young children Indonesia, June 8, 2014
old , crowded, dirty hotel

close to ancol dreamland park
4.7
the hotel is old and not well maintained , its surprising that with Aston standard , the hotel rooms floor is so dirty,also the bathroom , curtain has lots of dust and not working well , most of furniture especially the wooden furniture is not in good condition any longer . checked in time need at least 30 minutes while checked out need longer , as the front desk staff worked very slow . breakfast place was so crowded ...., swimming pool was so dirty and small as the pool is joining as pool facility for the apartment , pool was so crowded , we can smell of kitchen and food as the pool is so close with food court surrounding the pool . the sea view from the room is too far away to consider as sea view . the hotel not providing the ticket to Ancol, so even if we just want to restaurant in ancol has to pay entrance fee . So it would be better to choose the hotel inside Ancol if the destination is for going to Ancol .
Brian S. Families with young children United States of America, June 6, 2014
Hotel dissapoints in many areas

Location near Ancol and Dufun, big suites, restaurants
7.7
I have stayed here several times over the years. The hotel is starting to become worn and frayed. In the past I booked a 1 bedroom suite, which had a small kitchen. This time I booked a 2 bedroom. It had 2 baths and was spacious, but the kitchen only have a refrigerator and microwave for cooking -- no stove -- which mad it difficult for us to cook since we had planned to prepare some of our means in the room. The WiFi was not working anywhere in the hotel, despite promises that IT would fix it soon. Finally they loaned me a mobile WiFi hotspot which functioned, but was limited. I tried to contact their laundry service, but never got an answer. The do offer free shoeshines in the mornings.
Felix B. Families with young children Indonesia, June 5, 2014
Good Stay

clean, near ancol, reasonable price
8
M S. Couples Indonesia, June 1, 2014
nice and lovely room,good view and fair facility

hospitality, room rate, and fast internet
6
Very nice and comfortable,vallet parking needed for improvement and parking lot needs to be improved
Bernadeta R. Families with young children Indonesia, June 1, 2014
nice apartemen hotel with kitchen and dining room

near to ancol, access is easy, good swimming pool
8
nice
Anugerah M. Families with young children Indonesia, May 30, 2014
Fare

Location, budget, fast
4.7
Not bad, OK Need rooms repaire, on lobby smell from kitcken
Ratnawati R. Groups Indonesia, May 29, 2014
nice

great
7.7
good

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Customer Reviews - Aston Marina Hotel, Jakarta

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