Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 285 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.3
Sort by

Seh L.
Malaysia
April 29, 2016
next to mall
should try the swimming pool after a hot day and the spa

Wira B.
Indonesia
April 21, 2016
Good places
Excellent service

beng E.
Malaysia
April 05, 2016
Value for money
Great location just next to a mall, convenience to get food and buy stuffs.

Dinesh J.
India
March 12, 2016
good
location , clean room , great staff

Fergus J.
Indonesia
March 06, 2016
Nice, clean but not fantastic
Comfy bed, everything worked in bedroom, hot water
Stay was pretty good - room was very comfortable with nice bed, good view of river but would have been nicer with a balcony or window you could open. Amazing river but view was wasted. Everything worked fine in room and was nice to have working hot water in both shower and basin. Breakfast spread is OK, not amazing. Very slow with tea n coffee. Bar is ok - fairly minimal. Service was excellent otherwise. Indoor pool is a bit cold. Access to mall next door is handy but design of hotel a little strange.

Budhi P.
Indonesia
February 18, 2016
Great Location, Next to Mall, Ok food
Location, Next to Mall
We chose this hotel cause its currently the best hotel in Samarinda (before Mercure & Ibis that are under construction currently in Samarinda), and also near my grandparent's house. The access to the mall is connected, but confusing. Even for us that have been there for a few times. The food served was ok. Nothing special. The one thing thats quite a big con is that they have smoking area inside the lobby as well as in the restaurant, which is very disturbing especially to guests with small children. When we were there, there are area in the room floors that need immediate renovation (10th Floor) and maybe other floors that we didnt get the chance to see. The semi indoor pool area is pack full with guests and its very dark. The room cleanliness was ok. One thing that is good, the staff is quite helpful especially when I requested to change the room.

sofian N.
Indonesia
February 06, 2016
Recommended
connected to mall (SCP), this hotel very suitable for anyone who love travelling with couple or familly or even single traveller...

Emmanuel G.
Philippines
December 13, 2015
Business
1. food 2. location was good. 3. internet is very slow.
Fair

jerry N.
Indonesia
December 07, 2015
parking slot is a common problem
location, breakfast, dinning in room
struggle to find a parking slot.

EZRA A.
Indonesia
December 01, 2015
good
good
good