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2015
Excellent 8.6
Based on 823 reviews

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About Atlantis The Palm Dubai

Description

Strategically located on a man-made island created using land reclamation, this award-winning Atlantis The Palm Dubai offers a unique and luxurious experience. Ideal for families and couples, the place offers a 170,000sqm themed amusement park along with the Lost Chambers water park. Guests will be pleased with the surroundings which include white beaches, an indulgent spa, and high-end boutique stores. Experience major attractions such as the 42-acre Aquaventure waterpark where you can enjoy water slides, river rides, a water playground for young children, a private beach, and lush topical landscaping. For guests who are craving fun and exciting activities, step into the Tower of Neptune to start your adventures on the heart-pumping waterslides. The Leap of Faith slide will have you falling over 9 stories in a mere second before you find yourself speeding through a clear acrylic tube surrounded by sharks and rays. For a perfect getaway, you can never go wrong with a stay at Atlantis The Palm Dubai.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • private beach
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • tennis courts
  • garden

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Russian
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Policies

Entry visas can be obtained through Atlantis, The Palm, Emirates Airline or the travel agent coordinating your travel and accommodation. Atlantis, The Palm offers to organise visas for guest visiting the UAE and staying at Atlantis, The Palm, requiring the following to process a guest visa:

1. All applications MUST have a confirmed guaranteed reservation.
2. Complete Visa application form (separate form required for each guest travelling).
3. Coloured scanned copy of the photo page of their valid passport with at least six (6) months validity.
4. Clear scanned coloured passport size photograph (JPG Dimension 4.3cm x 5.5 cm, file size 40 KB)
5. Scanned copy of both sides of a credit card clearly displaying signature, credit card numbers and expiry dates.
6. Full prepayment of AED 450, the nonrefundable visa application fee.
7. A successful preauthorization of the refundable security deposit onto the credit card provided to the value of AED 5000 per person charged by visa officers.

A tourism tax will be charged directly at the property.

Guests must provide an original passport or Emirates ID upon check-in.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 385 AED
Breakfast Charge (when not included in room rate): 155 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 35 km
Internet Usage Fee: 0 AED
Non-Smoking Rooms / Floors: yes
Number of Bars: 3
Number of Floors: 20
Number of Restaurants: 22
Number of Rooms : 1539
Parking Fee (per day): 0 AED
Reception Open Until: 11:59 PM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 7.9
  • Food/Dining 8.4

6.8 ashish A.
India
June 27, 2016
Good experience
Ambience location hotel are great but uncooperative staff

10 chiarina S.
Australia
June 19, 2016
T
G

9.2 Yousef S.
Jordan
May 15, 2016
aqua park fees
entry fee of aqua park for kids along with their families shall be free of charge

8.4 Juthaporn K.
Thailand
May 10, 2016
Nice view
luxurious

8.4 Noel L.
Philippines
May 09, 2016
3Day stay at Atlantis
We enjoyed our stay very much, the staff are very helpful and made sure that we enjoyed our stay in the hotel and the team parks to the fullest. The rooms though are a bit small but the view from the balcony was amazing. The room was clean, the pool etc were all clean and well- maintained. Keep up the good job

8.8 sigrid M.
Germany
April 14, 2016
Great place for families
Recommend to stay here if you want to have an all inclusive feel and wants to take advantage of the waterpark and aquarium. I think the imperial club room is the way to go as it provides access to the lounge / food and drinks which would otherwise cost a lot of money in the other resort and mall restaurants.

7.3 abdullah B.
Saudi Arabia
March 23, 2016
good location
good location , facilities ,
good & relaxing

9.3 Tamara M.
Slovakia
March 09, 2016
fairy tail
location, service, staff
very nice, a lot of space for meetings

9.2 Anandkumar A.
India
March 08, 2016
Greatest Hotel
Verry nice great Njoy need to open a Indian Restaurant

7 John K.
Uganda
March 07, 2016
Lovely place
Restaurants, gardens, spa


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