2015
Excellent 8.6
Based on 840 reviews

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About Atlantis The Palm Dubai

Description

Strategically located on a man-made island created using land reclamation, this award-winning Atlantis The Palm Dubai offers a unique and luxurious experience. Ideal for families and couples, the place offers a 170,000sqm themed amusement park along with the Lost Chambers water park. Guests will be pleased with the surroundings which include white beaches, an indulgent spa, and high-end boutique stores. Experience major attractions such as the 42-acre Aquaventure waterpark where you can enjoy water slides, river rides, a water playground for young children, a private beach, and lush topical landscaping. For guests who are craving fun and exciting activities, step into the Tower of Neptune to start your adventures on the heart-pumping waterslides. The Leap of Faith slide will have you falling over 9 stories in a mere second before you find yourself speeding through a clear acrylic tube surrounded by sharks and rays. For a perfect getaway, you can never go wrong with a stay at Atlantis The Palm Dubai.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom
  • Games room

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Water sports

  • Private beach
  • Water sports (motorized)
  • Water sports (non-motorized)

Land sports

  • Tennis court(s)

For kids

  • children's playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Nightclub
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Russian
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Policies

Entry visas can be obtained through Atlantis, The Palm, Emirates Airline or the travel agent coordinating your travel and accommodation. Atlantis, The Palm offers to organise visas for guest visiting the UAE and staying at Atlantis, The Palm, requiring the following to process a guest visa:

1. All applications MUST have a confirmed guaranteed reservation.
2. Complete Visa application form (separate form required for each guest travelling).
3. Coloured scanned copy of the photo page of their valid passport with at least six (6) months validity.
4. Clear scanned coloured passport size photograph (JPG Dimension 4.3cm x 5.5 cm, file size 40 KB)
5. Scanned copy of both sides of a credit card clearly displaying signature, credit card numbers and expiry dates.
6. Full prepayment of AED 450, the nonrefundable visa application fee.
7. A successful preauthorization of the refundable security deposit onto the credit card provided to the value of AED 5000 per person charged by visa officers.

A tourism tax will be charged directly at the property.

Guests must provide an original passport or Emirates ID upon check-in.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 385 AED
Breakfast Charge (when not included in room rate): 155 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 35 km
Internet Usage Fee: 0 AED
Non-Smoking Rooms / Floors: yes
Number of Bars: 3
Number of Floors: 20
Number of Restaurants: 22
Number of Rooms : 1539
Parking Fee (per day): 0 AED
Reception Open Until: 11:59 PM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 8.4
Sort by

jaycille C. from Philippines
Couples
Stayed 2 nights in August 2016
Great place
The facade was very nice
Reviewed August 11, 2016

Jorge S. from Portugal
Couples
Stayed one night in July 2016
good
enough facilities to spend you weekend, thought, will be needed to refresh some rooms and carpets.
Reviewed August 07, 2016

Suzanne C. from Australia
Solo travelers
Stayed 2 nights in July 2016
Atlantis - Spectacular but disappointing
Whilst the venue and view is really quite awe inspiring we found the lack of knowledge from a lot of staff members was really quite frustrating and disappointing - asking several and getting different responses each time on the same question. For the rather high nightly rates charged I also find it disappointing that breakfast was not included and this was over app AU$50pp . Our room also had a rather musty/cigarette type smell .
Reviewed August 03, 2016

yawar S. from Pakistan
Couples
Stayed one night in July 2016
Excellent
nice place
Reviewed July 19, 2016

Hashim G. from Oman
Families with young children
Stayed 2 nights in July 2016
Peaceful day away from city crowd
Excellent place for releaving work stress
Reviewed July 15, 2016

PO-YEN H. from Taiwan
Couples
Stayed one night in July 2016
Go Burj Al Arab
Spent 60 minutes checking in.
Reviewed July 10, 2016

SULTAN A. from Oman
Groups
Stayed one night in July 2016
Family Fun
As a frequent visitor to the hotel, I see the change that may require renovation like restrooms and capets.
Reviewed July 10, 2016

Thang A. from Indonesia
Families with older children
Stayed one night in July 2016
Very good
Clean & large room with twin queen bed, very good
Reviewed July 03, 2016

Adnan S. from Pakistan
Families with young children
Stayed one night in December 2015
Water n water and fun
Good food, lots of activities to do. Nice ambiance. It was great to be here, however its way expensive then what it offers
Reviewed July 02, 2016

Adnan S. from Pakistan
Families with young children
Stayed one night in December 2015
2 days well spent
We had a great time, at the hotel, the water park and the lost world of atlantis. It was great fun for the kids. An advice for future goers. Do not book for break fast with the room, get it delivered to your room, 1 break fast suffices for 2. You dont need to rush things, just chill and eat:D.
Reviewed July 02, 2016



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