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Agoda Verified Reviews

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Very good



based on 2028 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.8
  • Location 7.4
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for Money 7.5
  • Food/Dining 6.0

Richard T.
United States
May 27, 2016
Bad value
No wifi in room

Jeanette A.
Philippines
May 24, 2016
Disappointed
I always look forward for a working toilet and shower. My day 1 was super disappointing. I checked in early and paid for it but there was no water. When I used the toilet and flushed it, it was black. They said it they were fixing the water lines. Omg! How can I rest when I was too tired of my flight. And I was charged with the early check in. Even the aircon is a bit warm. This is really disappointing. No one has even bothered to do service recovery or apologize. Thumbs down.

Cristelle P.
Philippines
May 23, 2016
NEED AN UPGRADE
The reason why I stayed in this Hotel is because of it's location. I attended an event in Moa, so I need to get a place nearby. Reason why you need to choose this hotel 1.) Easy to locate 2.) Very accessible to different Mall around Metro 3.) If you need a spacious room, at affordable price, here it is. But there's reason why I feel so not satisfied with my stay, 1.) The key card is not even working 2.) The bed sheets are old 3.) The towels are old, I mean if you are very hygienic person, you wouldn't even dare using it and lastly 4.) They have breakfast buffet, but I hope they take consideration in making it delicious.

SANTIAGO D.
Philippines
May 19, 2016
a nice stay
This is actually our second booking with Atrium Hotel with longer stay there. Though it seems to me that nothing changed since our last stay, but the service provided by its staff is really good.

Jose A.
Philippines
May 17, 2016
Best price for the room size
Location is also ideal due to it being almost adjacent to a train station

Katrina U.
Philippines
May 14, 2016
Decent-ish
I usually stay at this hotel when I go to Manila. It's got a very good location and the rates are pretty cheap. This time around, though, I noticed that the cleanliness has really deteriorated. There were some weird stains on my bed sheet and the glasses in the bathroom were filthy. I didn't complain to the Front Desk anymore because I was only staying the night anyway but I was expecting better since I know that the hotel didn't use to be this filthy.

RYAN N.
Philippines
May 13, 2016
Under Maintenance
I checked in and found out later that the AC was dripping like a leaking faucet and the toilet is not flushing properly. Water supply is very slow. There was a notice that the hotel is under maintenance/renovation. I didn't bother to call the reception since it was only a night stay and phone is not working due to the maintenance, alternatively, mobile no. for texting is provided to get the attention in the lobby.

Paul S.
United States
May 10, 2016
Great place to stay!
Good value & location! A few more amenities in the room would be great: instant coffee & cups, water boiler, fix the electrical outlets. Since the in-house phones are under maintenance remind the reception staff to monitor the cell phone closely, I sent a text- no acknowledgement after 30 minutes so I went down to ask in person .... I'll stay again!!!!

suraj C.
Nepal
May 10, 2016
Wifi needed to be improved
It was satisfactory for me except the fact wifi was not working on room, outside it was fine on lobby

Mary A.
Philippines
April 23, 2016
helpful staff
Nice and friendly