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About Au Lac Saigon Hotel

Description

When visiting Ho Chi Minh City, you'll feel right at home at Au Lac Saigon Hotel, which offers quality accommodation and great service. The hotel lies 0.0 km from the city center and provides accessibility to important town facilities. Also within easy reach are Bitexco Financial Tower - Saigon Skydeck, SIR Tailor, Denmark Trade Office.

Take advantage of a wealth of unrivaled services and amenities at this Ho Chi Minh City hotel. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, luggage storage, Wi-Fi in public areas.

Experience high quality room facilities during your stay here. Some rooms include towels, television LCD/plasma screen, mirror, sewing kit, internet access – wireless, provided to help guests recharge after a long day. The hotel's recreational facilities, which include fitness center, massage are designed for escape and relaxation. Whatever your purpose of visit, Au Lac Saigon Hotel is an excellent choice for your stay in Ho Chi Minh City.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Languages spoken

  • English
  • Vietnamese
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Policies

As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Breakfast Charge (when not included in room rate): 7.5 USD
Check-In From: 02:00PM
Check-Out Until: 12:00AM
Distance from City Center: 0.0 km
Distance to Airport: 5 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 91
Reception Open Until: 24:00AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2011
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Verified traveler reviews

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Very good



  • Cleanliness 8.4
  • Facilities 6.9
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.9
  • Food/Dining 6.6

Nguyên N. from Vietnam
Groups
Stayed 3 nights in August 2016
Good hotel
Good
Reviewed August 27, 2016

Michael H. from Germany
Couples
Stayed 2 nights in August 2016
The hotel itself and it's location are very good. One of the reasons for me and my girlfriend to book it for our two days stay in HCMC. The experience with the reception staff was awful. My vietnamese girlfriend was treated with no respect and was asked if she only wants to stay few minutes or all night. As mentioned before I booked the room for two days for me and my girlfriend. It's all but not professional and respectful to think all foreigners who come with a vietnamese lady, took her from a bar. Im together with my girlfriend since 1.5 years. The staff must consider that there can be normal couples, too. The reception staff should be trained how to treat guests in a proper way. Well after all....the hotel is good but be aware of the staff. I hope in the future the staff will be more professional. Our next stay in HCMC will be in another hotel.
Reviewed August 21, 2016

Trang N. from Vietnam
Groups
Stayed one night in August 2016
Employee scam
This was the only time that anyone has shown us any hospitality and apologized to us followed by an offer to charge us 30 instead 40, they asked for our consent and then reimbursed us 10 USD. This is not an issue of money but rather morals and principals. I also run a business, so I am very sensitive with workers running scams to put meet in their own pockets by misusing the name of their company. These acts are illegal and intolerable. I don't wish these shameful scammers to get away with any profits little or big, nor do I wish any travelers to experience the humiliation we went through. Most people would probably think it is petty and would not make a big deal from it but it is unethical, I strongly hope that Au Lac would seriously look into this situation and serve justice to these petty crooks. I really hope that these guys will face a fair repercussion and learn from it.
Reviewed August 19, 2016

chi L. from United States
Solo travelers
Stayed 2 nights in August 2016
Bad facilities
4 room changed in two days! First room has no light, second has no AC, third has everything but not the type i booked, fourth has no water! Also, tech guy there was rude, security treat me like gangster
Reviewed August 15, 2016

cho H. from South Korea
Business travelers
Stayed one night in August 2016
Good
Good
Reviewed August 14, 2016

Jordan F. from United States
Business travelers
Stayed one night in August 2016
Broken AC , Dirty Water
The first night they gave me a room on the 2nd floor with broken AC, very hot, was told no more rooms. Next morning went to take shower and no water at all. Went to front desk to tell them I'm check out early and give a refund. They said all the water was out and they would upgrade me to better room with cold AC, said water would be on in a few hours, I accepted. 2 hours later water was on but it had all kinds of black particles in it, totally disgusting and unusable . I called agoda and sent pictures. Agoda returned me 1 nights stay and I left.
Reviewed August 11, 2016

Michael M. from Australia
Solo travelers
Stayed 3 nights in July 2016
Good size rooms. Great location
Have stayed here many times and is always good. Road out front has got a little busier since it became a two way street after the nearby pedestrian mall in parallel major road was completed. Still room is quiet and traffic noise not a problem. So many bars springing up in this area and newer western style coffee shops but still plenty of local character around.
Reviewed August 04, 2016

quoc D. from United States
Business travelers
Stayed one night in July 2016
good
good hotel
Reviewed July 24, 2016

Carlo V. from Australia
Couples
Stayed one night in June 2016
Clean hotel in central location, nice breakfast.
Good hotel, location is great pretty much in the heart of the city. Close to bars and reasonably close to markets.
Reviewed July 04, 2016

Derek S. from Canada
Business travelers
Stayed one night in June 2016
good place
the room was okay but the power outlets were broken in the bedroom. had to use the bathroom power out let to charge the phones.
Reviewed June 22, 2016



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