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Auckland Airport Kiwi Motel

144 McKenzie Road, Auckland Airport, Auckland, New Zealand (Show on map)

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Area: Auckland Airport
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Recent customer reviews

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Good

7.0

from 29 reviews

Value for Money
7.4
Location
7.7
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.3
Food/Dining
5.7
Business travelers (29)
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Pascal H. Business travelers Australia, July 10, 2015
nothing special

location
7
minimum cleaning daily had 2 pay 4 the wifi false advertising. nice size accommodation
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Chun F. Business travelers China, July 8, 2015
Kiwi hotel incident (July 08, 15)
4.3
It was a terrible experience by far. We had an innocident with our laggage accidenly dropped at the parking lot. We called immediately and asked help to look for it in 2 hours. Before we call, Kiwi hotel staff found the bag and went thru our personal belonging and worst of all they opened and ATE half of the gift-cookie which intended for our customer. Kiwi hotel staff have went thru our belongings and did not think there was anything important, so they opened up and ate it. When we went back to picked up what was left, the items were all wet from the rain and the staff ate half of the box gift-cookie intended for our visiting customer. We have complained to the manager and they responded they could not offer any compensation nor anything better and sorry for not able to keep control of their cleaning staff. We had no choice but leave with big disappointment. We strongly think this Kiwi hotel should Not be listed within Agoda's recommended hotel list. The service and the manager is simply not acceptable since they would also have no control over their cleaning staff. If you may review this case, I would be much appreciated as we do not think eating customer cookie and went thru the personal's belong is the right action a good Agoda hotel should be doing.
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Dean M. Business travelers Australia, April 10, 2015
General Manager

N/a
5.3
Below average ; Back packer accommodation attached to the motel . My front door was the meeting room for the great unwashed to drink booze most of the afternoon and evening with Iphone music playing and smoke wafting into my room thru the bathroom window . Bed was rubbish marginally better than sleeping on the floor Very different to the web details
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Scott R. Business travelers Australia, January 28, 2015
Business not pleasure

Location, price, free internet
6
No aircon, pleasant enough rooms but a little rundown, but ok for a limited stay.
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Bruce M. Business travelers United Kingdom, June 27, 2014
brief

1) price 2)location for my purpose
6.7
Good
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Tracey K. Business travelers New Zealand, June 25, 2014
Sleepless noisy and paper thin walls.

Staff
4
Not relaxing and not enjoyable. Would not stay there again.
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Jean-Paul T. Business travelers New Zealand, June 25, 2014
ok for one night with no expectations

clean, value for money, friendly staff
6.7
it was basic but clean; TV not working properly, cheap heating system hard to program, no heater in bathroom, light switches above bed hard to find (one light broken), slow internet but 200MB free, breakfast included but very very basic compared to other locations in AKL
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Roberta D. Business travelers New Zealand, May 16, 2014
cheap you get what you pay for

can not thing of any
5
Ok for the backpacker but not ok for staying as a business traveler with several days stay
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Thomas C. Business travelers Australia, May 1, 2014
great

axses 'friendly' cool
8.7
was to remember
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Lynne F. Business travelers New Zealand, April 25, 2014
adequate for my needs

inexpensive, clean, quiet
7.7
comfortable
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