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Recent customer comments

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Very good

based on 744 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.6
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 5.9
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Harald B.
December 15, 2015
Best serviced appartment ever
Location. Service. Value
Super appartments Been there before. Great location close to Sky tower Fully equipped kitchen with oven Microwave Dishwasher. Laundry etc. free wifi. Highly recommend

Carl E.
December 11, 2015
Hotel review
location, room size, cleanliness
Stay was fine, room as clean and big enough for our needs, location was good, walking distance to shops and Sky Tower, close access to major roads out of Auckland. Be aware car parking could not be booked ahead and was booked out for all of our stay. A nearby (50m) small car park has only 3-4 non reserved spaces, a slightly further away park (150-200m) holds more spaces, but can get busy. Off street parking cost approximately $50NZD for the 2.5 days needed for parking so is not unusually expensive (comparison to Brisbane, AU would be in excess of $150AUD)

December 10, 2015
convenient hotel
Rooms are clean and staff is nice.
having a room at the ground level which is street level is not comfortable. I was there only one night so this was ok. But this is to be avoided.

Hanyue Y.
December 02, 2015
good location
nice service

Xin L.
December 02, 2015
Value for money
Value for money, value for money, value for money
The room was well worth it's price. Fully equipped with kitchen, washer and dryer, they even have a dishwasher. The downside is that the Internet is impossible to use and the knifes are not sharp. However, we loved our stay and this place was beyond our expectations.

Hanyue Y.
December 01, 2015
good service
location is good

Thanh N.
November 28, 2015
More than what we could have expected!
Location, space & size :)
Simple, more than enough space & suitable utilities and kitchens. Good stuff & well worth the money. breakfast was beyond basic but free so couldn't complain. Was fine & will stay again!

chau G.
November 14, 2015
Value for family travelling
Good location, friendly staffs, clean rooms
Breakfast is not really fanstatic but who care, It's just about 5 mins walk to Queen Street and we can find everything there

Stephen T.
November 14, 2015
Stay away
Awful best describes this hotel being told when we chexked in that we could not have two pass keys because they had run out borders on stupidity. The room 701 could have been a lot cleaner the window sills im the rooms were disgusting as was the brwakfast. Do yourself a favour and stay somewhere else

Virginia M.
November 11, 2015
Brief stay was pleasant
Clean rooms, quite location, spacious
Checking in was not too bad however, carparking is a it onerous and not straightforward. The carpark is also quite small and hard to get into spaces with a large vehicle. The room we had was very spacious and very clean and we had no issues at all during our stay, the only comment would be that it would have been really good to have more shelving/vanity space around the sink in the bathroom but this was not a very big issue. Another slight issue was being located near a homeless shelter and the homeless were were quite persistent in asking for money and turned aggressive when denied, for two girls to walk back to the hotel alone at night was slightly unnerving. Please be aware of this and be mindful outside of the hotel.